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Skills

  • Company culture and values
  • Upscale resort and spa background
  • Travel research
  • Special Event Coordination
  • Item transport
  • Business operations
  • Corporate standards
  • Administrative tasks
  • Credit and collections
  • Vehicle checklists and audits

Work Experiences

  • Contacted the appropriate supervisor about equipment malfunctions in order to avoid delays.
  • All areas of the aircraft, including the cabin, galleys, and lavatories, were cleaned and serviced by me.
  • Asked open-ended questions to better understand client needs and determine the best international travel offerings.
  • Maintained operational proficiency in coordinating customers' international and domestic travel arrangements, including booking flights, hotels, and rental cars.
  • Spoke with people traveling to high-risk areas like Columbus and Phoenix about security concerns and protocols.
  • Was in charge of loading and unloading aircraft cargo, including baggage and freight, as well as assisting crew members and passengers with their belongings.
  • Worked as a concierge for a 10-star hotel with 16 rooms.
  • Recommended the best dining and entertainment options for guests.
  • Used specific cleaning products in each guest room as per company procedures.
  • Recommendation

Summaries

  • Looking for a job with a International Travel Consultant that focuses on strategic planning and stakeholder engagement travel.
  • Deadline-driven
  • Front desk agent with experience processing hotel reservations and completing check-in and check-out procedures in a timely manner.
  • International travel consultant who specializes in international leisure trips and is results-driven.
  • Versatile
  • Looking for a job as a manager at a high-end hotel.
  • Dedicated to learning, growing, and succeeding in Travel and Hospitality.
  • Articulate
  • Exceptional at writing entertaining scripts and dealing with people.
  • Desiring a position as a member of a dynamic cabin crew.

Accomplishments

  • Designed sustainable travel packages that adhere to eco-friendly practices, contributing to a 32% reduction in the company’s carbon footprint per trip.
  • Reduced travel disruptions for clients by 80% through improvements in layover management and airline coordination.
  • Documented and resolved framework which led to standard.
  • Improved team productivity by implementing a cross-training program, leading to a 18% reduction in response time to client inquiries.
  • Developed partnerships with senior travel organizations, increasing age-specific bookings and amenities by 65% within 2022.
  • Developed and implemented a new and more effective process for cleaning the interior of planes which saved more than 14 man-hours each month.
  • Initiated partnerships with airlines and hotels to develop loyalty reward programs, increasing client retention by 63% and boosting brand loyalty.
  • Facilitated interagency collaborations, expanding available destination packages by 78% and providing a wider selection for clients.
  • Utilized complex travel route planning skills to secure 19% fewer delays for clients traveling to Columbus.
  • Boosted sales of luxury travel packages by 46% by curating personalized itineraries for affluent travelers.

Affiliations

  • Active member of the Incentive Marketing Association (IMA)
  • American Marketing Association
  • International Society of Travel & Tourism Educators (ISTTE) Member
  • Association of Information Technology Professionals
  • Certified through the American Society of Travel Advisors (ASTA)
  • Society for Incentive Travel Excellence (SITE) Member
  • Official affiliation with the International Association of Tour Operators (IATO)
  • Member of the Travel Industry Council of Ontario (TICO)
  • Jaycees
  • International Association of Administrative Professionals

Certifications

  • Global Travel Professional (GTP) Certification - Harbor & Co.
  • AED and CPR
  • CompTIA Network+
  • Certified Global Business Travel Professional (GBT) – Lakeside Partners
  • Certified Hospitality and Tourism Management Professional (CHTMP) - Summit Group
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • Certified hotel administrator
  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)

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