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Skills

  • Customer service
  • Communications
  • Accounts Payable and Receivable process optimization
  • Automated reconciliation process design
  • Data migration planning and execution
  • Problem resolution
  • Workflow Analysis
  • Data Mapping
  • Technical writing
  • Process improvement

Work Experiences

  • Automated consolidation processes.
  • Collaborated with vendor support.
  • Orchestrated and implemented a groundbreaking online employee timekeeping program to improve overtime and employee work hours measurements.
  • Investigated and resolved issues with data flow integrity into framework databases.
  • Authored user documentation for key PeopleSoft modules.
  • Collaborated closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
  • Collaborated with a cross-functional team to connect PeopleSoft Financials with external reporting tools, reducing manual data transfer by 76%
  • Compiled current business intelligence data into reports and polished presentations, highlighting findings and making recommendations for improvements.
  • Created wireframes, site maps, and content inventories for new website designs.
  • Achieved 10 hours of system downtime.

Summaries

  • Able to gain stakeholder buy-in and deliver PeopleSoft solutions that align with organizational goals, resulting in a reduction of invoice processing times by 3 days.
  • Customized PeopleSoft Billing modules.
  • Collaborated on data-driven efforts.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Organizational, project management, and leadership abilities are exceptional.
  • Successful in advancing the company's goals and improving method performance.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished PeopleSoft Financials Business Analyst.
  • Within Miscellaneous, senior PeopleSoft Financials Business Analyst and outstanding performer in process improvement and risk assessment.
  • PeopleSoft Financials Business Analyst is a multi-talented PeopleSoft Financials Business Analyst who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Led the assessment and remediation of post-implementation issues related to PeopleSoft Receivables, increasing customer satisfaction by 15%.
  • Managed PeopleSoft Financial post-go-live support by addressing 10 helpdesk tickets with a resolution rate of 75% within SLA.
  • Spearheaded cross-departmental initiatives to integrate PeopleSoft with ServiceNow, enhancing data sharing and improving real-time decision-making.
  • Ensured timely completion of all deliverables for a multi-phase PeopleSoft Financials implementation, accelerating go-live by 13 months.
  • Used PeopleSoft eProcurement to redesign the purchasing approval process, resulting in a 6 day reduction on the procurement cycle.
  • Identified and resolved 6 critical operational bottlenecks within PeopleSoft Asset Management, increasing process efficiency by 38%.
  • Created and maintained a comprehensive knowledge base of PeopleSoft Financials processes, enabling quicker training for new team members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed and conducted Q&A sessions with stakeholders to gather requirements for new PeopleSoft reporting functionalities, accelerating development by 14 weeks.
  • Managed the end-to-end upgrade for PeopleSoft Financials, reducing non-compliance risk by ensuring features were aligned with updated financial regulations.

Affiliations

  • Affiliate, Society for Information Management (SIM) – ERP Financial Systems Focus Group
  • Member, Association of Government Accountants (AGA)
  • Participant, National Society of Compliance Professionals (NSCP) Workshops, 2021
  • Participant, Financial Information Systems Association (FISA) ERP Chapter
  • Association for Computing Machinery
  • Annual Conference Attendee, Oracle User Groups PeopleSoft Forums
  • American Society of Safety Professionals
  • Certified Member, Chartered Institute of Management Accountants (CIMA), Finance IT Stream
  • Member, Enterprise Resource Planning (ERP) Consultants Network
  • Society of Human Resource Management

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Information Systems Auditor (CISA)
  • Oracle PeopleSoft 9.2 General Ledger Certification
  • Oracle PeopleSoft Enterprise Performance Management (EPM) Specialist
  • Project Management Professional (PMP)
  • Oracle PeopleSoft Financial Reporting Tools Certification
  • Oracle Database Administrator (DBA) PeopleSoft Certified Associate
  • Certified Business Analysis Professional (CBAP) by IIBA
  • Certified PeopleSoft Functional Testing Specialist
  • PeopleSoft Query Reporting Specialist Certification

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