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Skills

  • Planting flowers and bushes
  • Equipment repairs
  • Landscaping plans
  • Equipment maintenance
  • Process implementation
  • Worksite safety
  • Decorative stone installation
  • Hardware evaluation
  • Preventive troubleshooting
  • Business operations

Work Experiences

  • Started it.
  • Trained over 9 new employees on how to use framework equipment, closely monitoring their use for safety and compliance with company policies.
  • Used Tableau to collaborate with clients and create project scopes, budgets, and plans.
  • Won
  • Responded quickly to customer concerns and resolved system issues using quality assurance and process improvement.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Taught team members about groundskeeping techniques such as lawn cultivation, pruning, and landscape design.
  • Guided
  • Used Asana to accurately enter data into a batch ticketing system.

Summaries

  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Professional with over 2 years of experience in project management and process improvement initiatives across the enterprise.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Ambitious
  • Grounds Supervisor with 9 years of successful project management and budget management experience.
  • Proven leader who is committed to meeting deadlines and exceeding client expectations.
  • Skills in risk assessment and performance reporting are available.
  • Process and initiative are examples of abilities.
  • Adaptable, tenacious, and capable project manager with over 14 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.

Accomplishments

  • Established an emergency stormwater diversion system, minimizing rainwater overflow during the rainy season and preventing costly soil erosion.
  • Implemented time-saving equipment repair strategies, resulting in 41% reduced downtime and faster turnaround on routine jobs.
  • Reduced vendor costs by negotiating equipment procurement contracts resulting in $40,000 annual savings.
  • Monitored soil conditions and implemented turf optimization techniques that extended the lifecycle of lawns by 22%, reducing long-term costs.
  • Collaborated with the HR team to revamp onboarding processes, leading to a 34% increase in staff retention and overall satisfaction.
  • Performed pest control using environmentally-friendly techniques, reducing chemical use and maintaining the health of green spaces.
  • Collaborated with team of 7 in the development of system.
  • Documented and resolved category which led to method.
  • Executed large-scale reforestation projects that significantly improved air quality and facility aesthetics.
  • Performed monthly equipment audits, reducing unplanned downtime and increasing productivity of groundskeeping operations by 42%.

Affiliations

  • Association of Information Technology Professionals
  • Membership with the Green Business Certification Inc. (GBCI)
  • Landscape Contractors Association (LCA)
  • Toastmasters
  • Rotary International
  • American Marketing Association
  • Tree Care Industry Association (TCIA)
  • International Association of Administrative Professionals
  • Collaborator, 2023 Annual Community Tree Planting Project
  • LEED Accredited Professional (AP) – U.S. Green Building Council

Certifications

  • Certified Public Accountant (CPA)
  • Landscape Industry Certified Technician - National Association of Landscape Professionals (NALP)
  • Crew Leader Certification Program - National Association of Landscape Professionals (NALP)
  • Landscape Water Management Certification - Qualified Water Efficient Landscaper (QWEL)
  • Heavy Equipment Operator Certification – National Association of Heavy Equipment Training Schools (NAHETS)
  • First Aid/CPR Certified
  • Certified Golf Course Superintendent (CGCS) – procedure
  • General Pesticide Applicator License - category
  • SHRM Certified Professional (SHRM-CP)
  • Certified Irrigation Contractor (CIC) - Irrigation Association

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