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Skills

  • Partner ecosystem development
  • Deal closure optimization
  • Communication with technical and non-technical audiences
  • Customer Relationship Management (CRM)
  • Merchandising expertise
  • Mentorship and team development
  • Sales quota attainment
  • CRM Software Proficiency (Jira)
  • Customer relations
  • Enterprise account management

Work Experiences

  • Achieved results over several months.
  • Achieved 17% regional growth.
  • Provided exceptional service to customers, resulting in long-term, profitable relationships.
  • Achieved 44% of quota.
  • Acquired 9 new clients.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Met sales and service targets of $8 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Closed over $9 in sales, which included preparing contracts and processing order forms each several months.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Achieved results within the past year.

Summaries

  • Customers have increased by 17%, and new sales revenue has increased by more than $16.
  • High-achieving Technical Sales with a proven track record in sales and extensive Miscellaneous knowledge.
  • Known for remaining polished and composed while closing difficult customer deals.
  • Portuguese is a bilingual individual who is fluent in both languages.
  • Looking to work for a company that focuses on sales.
  • Utilize top-tier networking and lead development skills to achieve industry-leading customer and revenue growth.
  • Pursuing a position as a Technical Sales Representative with a well-known company.
  • Oversee system territories, ensuring that they have well-coordinated and forward-thinking approaches to attracting new customers and capitalizing on new opportunities.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Generated demand for Tableau by conducting targeted webinars and product demos, leading to 5+ qualified leads.
  • Expanded account base by 7% in the Pacific Northwest through targeted technical outreach and strategic partnerships.
  • Achieved 61% customer NPS score growth by providing tailored post-sale support and technical consultation.
  • Managed the full sales cycle from prospecting to client onboarding, achieving 82% of quota across the Southwest.
  • Secured partnerships with 4 key channel partners, resulting in $2 incremental revenue through co-selling initiatives.
  • Brought in 16+ new enterprise customers within one year, generating additional revenue of $11+ monthly.
  • Closed multi-year contracts with key accounts, securing recurring revenue of $9+ annually.
  • Mentored junior sales engineers, improving their client-facing skills and contributing to a 28% team-wide improvement in quota attainment.
  • Collaborated with product to refine product roadmap based on customer feedback, improving adoption rates by 70%.
  • Initiated a quarterly technical sales review process, optimizing sales performance metrics and increasing deal size by 80%.

Affiliations

  • International Council of Nurses
  • Freemason
  • Volunteer Sales Mentor with the Startup Sales Professionals Association, guiding entry-level technical sales reps.
  • National Association of Social Workers
  • Member of the Customer Experience Professionals Association (CXPA), specializing in optimizing technical product demonstrations.
  • Certified Sales Leadership Professional (CSL) from the International Sales Executive Leadership Board (ISELB).
  • Rotary International
  • Affiliate of the National Technology Sales Professionals (NTSP), specialized in SaaS sales strategies.
  • Association of Information Technology Professionals
  • Certification in Advanced Solution Selling (ASS), from the Sales Excellence Institute (SEI), improving proposal writing and RFP responses.

Certifications

  • SaaS Sales Certification - Jira
  • Certified SaaS Product Specialist - Northwind
  • HubSpot Sales Software Certification
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • CRPM™ - Certified Revenue Performance Manager
  • Global Business Development Leadership Certification - Boston
  • Certified Expert in Sales Messaging Design - Power BI
  • Certified Sales Automation Professional - SAP
  • Certified Master Technology Sales Professional (MTSP) - Cedar Works

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