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Skills

  • Dietary habits evaluation
  • Conflict resolution and staff mentoring
  • Food counseling
  • Culinary expertise
  • Process improvement
  • Patient Management
  • MS Office
  • Meal preparation and planning for special dietary needs
  • Customer service within dietary needs contexts
  • Communications

Work Experiences

  • Achieved results over three years.
  • Achieved savings of $12.
  • Addressed patient feedback on dietary needs.
  • Achieved Excellence Award recognition for team performance.
  • Organized and planned medical nutrition therapy for 2 patients and residents.
  • Patients were educated on therapeutic nutrition, ingredient selection, food preparation, and meal planning.
  • Weekly nutrition classes for standard control, system, and metric were taught by me.
  • Applied advanced data analytics.
  • Achieved recognition in 2015.
  • Authored training manuals on portion control.

Summaries

  • Dietary Aide Leader with 2 years of successful client relations and workflow optimization experience.
  • With 2 years of experience working with athletes to achieve process and procedure, I am a focused Dietary Aide Leader.
  • A goal-oriented Dietary Aide Leader skilled in overseeing meal preparation per framework guidelines and reducing food waste by $17.
  • Nutritional coaching and personal training certifications are both available.
  • To educate patients, share important research and data on category health issues as well as nutrition recommendations.
  • To stay up to date on the latest dietary and nutrition innovations to share with clients, as well as ideas for managing special health conditions, she reads food journals and other industry resources.
  • Acquired Excellence Award in 2016 for improving patient services through proactive feedback management and menu adjustments.
  • Achieved 27% increase in efficiency.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Boosted satisfaction ratings.

Accomplishments

  • Reduced food and labor waste by 16% through efficient workforce scheduling and resource management techniques.
  • Designed a set of rotating seasonal menus that catered to procedure diets, increasing variety and reducing resident complaints by 32%.
  • Resolved meal preparation discrepancies through proactive communication with kitchen staff, reducing incorrect meal deliveries by 20%.
  • Reduced the incidence of cross-contamination by improving kitchen layout and hygienic practices by 60%.
  • Collaborated with nursing and medical professionals to tailor meals to patient needs, contributing to a 24% improvement in patient satisfaction scores.
  • Led a team of 13 dietary aides in providing exceptional meal services to 3 residents, consistently meeting operational deadlines.
  • Successfully trained new hires, reducing training period from 11 weeks to 17 days while maintaining quality standards.
  • Partnered with program to source high-quality, fresh ingredients, resulting in a 26% improvement in food taste and variety.
  • Optimized labor schedules to maintain balanced workloads, cutting overtime expenses by 85%.
  • Reduced foodborne illness incidents to zero by increasing adherence to sanitation policies and implementing frequent checks.

Affiliations

  • Dietary Managers Association (DMA)
  • Toastmasters
  • American Medical Informatics Association
  • National Foodservice Management Institute (NFSMI)
  • Certified Dietary Manager (CDM), Certified Food Protection Professional (CFPP)
  • Commonwealth Council for Aging & Geriatric Nutrition Care
  • National Certification Board for Diabetes Educators (NCBDE)
  • Society of Critical Care Medicine - Nutrition Support Section
  • Project Management Institute
  • Healthcare Caterers Association (HCA)

Certifications

  • ServSafe
  • Food Handler Certification – Seattle
  • Certified Dietary Manager (CDM) - 2022
  • CompTIA Security+
  • Basic Life Support (BLS) for Healthcare Providers - American Heart Association
  • CPR and First Aid - American Red Cross
  • Certified Healthcare Facility Manager (CHFM)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant
  • Clinical Dietetics Certification - Lakeside Partners

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