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Skills

  • Administrative support specialist
  • Employee timesheet processing
  • Credit and collections
  • Transporting files
  • Speech typing
  • Accounts payable / accounts receivable
  • Office management
  • Transcription and dictation
  • Filing assistance
  • Business operations

Work Experiences

  • Represented office personnel and the company brand in regular client correspondence.
  • Sought advice.
  • Prepared project documents according to the project manager's, team's, or client's specifications.
  • Directed incoming calls, faxes, and mail to appropriate recipients to manage and disperse business communication.
  • Devised and implemented procedures for managing procedure and standard projects.
  • Worked with people from various departments and levels of management to reach an agreement on procedural documentation.
  • Identified and resolved complex issues that impacted operations management and strategic planning.
  • Invented
  • Won
  • Worked professionally to meet the needs of all clients, vendors, and public visitors.

Summaries

  • Excellent communication and organizational skills, as well as knowledge of common office software and meticulous attention to detail.
  • Salesforce and ServiceNow expertise, with a typing speed of 18 WPM.
  • Filing expense reports, managing calendars, and scheduling meetings are all skills she possesses.
  • Professional Administrative Assistant with 15 years of experience in a variety of office settings.
  • Experience managing and overseeing contracts and documents as an in-house document review specialist.
  • Dependable
  • Driven Office Automation Clerk is proud to offer new Miscellaneous team 9 years of data analysis and project management proficiencies.
  • Bringing a detail-oriented and decisive nature to the table, as well as sound judgment, multitasking skills, and a self-motivated attitude.
  • Work ethic, time management, organization, and prioritization skills are unwavering.
  • Versatile

Accomplishments

  • Achieved certification through the HubSpot, standard.
  • Trained 6 temporary accounting administrative staff during tax season.
  • Created dashboards to track documentation metrics, giving leadership real-time insight into submission timelines and approval statuses.
  • Developed an archiving policy that helped reduce compliance risks by ensuring timely retention and secure disposal of documents in line with standard.
  • Completed payroll for staff of 12 direct reports.
  • Accomplished process through category.
  • File Management: Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.
  • Earned “Excellence Award” in 2016.
  • Implemented a document audit and verification program that identified 10 inconsistencies, leading to improved accuracy and meeting metric requirements.
  • Coordinated documentation across 14 vendors, ensuring compliance with procedure during a process, resulting in successful completion ahead of schedule.

Affiliations

  • OpenText User Group – For mastering electronic document management systems (EDMS) like OpenText
  • International Organization for Standardization (ISO) – Contributor to standard-setting for document control functions
  • Society of Human Resource Management
  • American Marketing Association
  • National Association of Social Workers
  • Association for Supply Chain Management (APICS)
  • National Association for Information Destruction (NAID) – Expertise in secure data handling and document destruction
  • American Society of Safety Professionals
  • International Council of Nurses
  • Institute of Certified Documents and Records Managers (ICDRM)

Certifications

  • Certified Information Professional (CIP), standard, 2022
  • Lean Six Sigma Green Belt, category, 2019
  • Contracts and Procurement Management Certificate, procedure, 2021
  • Certified Information Systems Auditor (CISA) – ISACA 2015
  • Information Governance Professional (IGP) – ARMA International, 2023
  • Certified Scrum Master (CSM) process 2016
  • SHRM Certified Professional (SHRM-CP)
  • Certified Document Controller, framework, 2017
  • ServSafe
  • Certified Business Analysis Professional (CBAP)

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