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Skills

  • Project management
  • Client account management
  • Budgets
  • Employee scheduling
  • Operational improvement
  • Organization
  • Communications
  • Problem resolution
  • Cross-functional team leadership
  • Cost reduction strategies

Work Experiences

  • Worked directly with management, General Unit Managers, and the metric department to brainstorm, discuss strategy, and mitigate procedure issues.
  • Scheduled employees for one year shifts, taking customer traffic and employee strengths into consideration.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 16%.
  • Meticulously reported issues to higher management, which resulted in system.
  • Achieved 50% growth.
  • Organized the past year leadership workshops to teach team members about productivity best practices.
  • Increased profits by 2% in one year through a restructure of the business line.
  • Achieved a 47% reduction in related fines.
  • Upheld high leadership standards for employees, consistently leading by example to achieve best-in-class standard results.
  • Kept track of 3 employees' daily activities and devised plans to address issues that resulted in method.

Summaries

  • Adaptable and deadline-driven, with the ability to manage and complete multiple projects in high-stress situations.
  • General Unit Manager is a multi-talented General Unit Manager who is consistently rewarded for planning and operational improvements.
  • Achieved results within 2017.
  • Known for leading metric employees to complete procedure tasks and for success in process industries.
  • Veteran General Unit Manager with exceptional team leadership and process improvement abilities.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • In developing policies, managing system activities, and taking spearheaded, be strategic.
  • To drive improvements, streamlined and improved focused on motivating employees and working with a variety of personality types.
  • Optimize long-term success by effectively balancing targets with resources.
  • Develop strategic business partnerships and relationships.

Accomplishments

  • Increased key operational efficiency by 56% by optimizing the team's workflow and restructuring tasks.
  • Collaborated with cross-functional teams to improve supply chain visibility and reduce inventory holding costs by $5.
  • Resolved product issue through consumer testing.
  • Developed KPI-driven performance programs for staff that resulted in a 65% rise in productivity.
  • Reduced product defects by 43% through a comprehensive quality control overhaul.
  • Documented and resolved metric which led to procedure.
  • Introduced customer feedback mechanisms that helped reduce service-related complaints by 54%.
  • Successfully launched standard, generating revenue growth of $8 over two years.
  • Improved employee satisfaction scores by 42% through targeted workplace engagement and development programs.
  • Led negotiations with key vendors, securing cost reductions of 27% across supply chain contracts.

Affiliations

  • Association of Information Technology Professionals
  • Institute of Supply Chain Management (ISM)
  • Council of Supply Chain Management Professionals (CSCMP)
  • Association for Computing Machinery
  • Society of Human Resource Management
  • Jaycees
  • American Medical Informatics Association
  • Society for Human Resource Management (SHRM)
  • Operations Management Society
  • Business Process Improvement Network

Certifications

  • Certified Professional in Supply Management (CPSM)
  • Certified Performance Technologist (CPT)
  • Certified Manager (CM) by Institute of Certified Professional Managers
  • Project Management Professional (PMP) - PMI
  • Business Process Management Professional (BPMP) - Summit Group
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • Leadership in Energy and Environmental Design (LEED)
  • Certified Manager of Quality/Operational Excellence (CMQ/OE)
  • Customer Experience Management Certification (CEM) - initiative

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