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Skills

  • Innovative catering planning
  • Regulatory compliance
  • Organization
  • Adherence to local health regulations
  • Communications
  • Attention to dietary requirements and restrictions
  • Inventory control software proficiency (Asana)
  • Preparation techniques
  • Basic food handling certification Lean
  • Standard cuisine familiarity

Work Experiences

  • Kept track of expiration dates, rotated stock, and followed proper storage procedures to keep food from spoiling.
  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Collaborated with front-of-house staff.
  • Assisted wait staff and other members of the team in completing tasks.
  • Collaborated with management for weekly deep cleaning.
  • Collaborated with system customers to determine their needs and deliver method service.
  • Achieved results across Austin.
  • Increased customer satisfaction by following standard recipes and making adjustments based on individual customer needs.
  • Answered 10 calls per the past year to help customers with their questions and concerns.
  • Collaborated with head chef to revise ordering systems, reducing food costs by $3 per month and improving stock management.

Summaries

  • Within Miscellaneous, senior Back of House Worker and outstanding performer in stakeholder engagement and risk assessment.
  • Strengths in workflow optimization and data analysis backed up by Miscellaneous training.
  • Addressed special requests and dietary restrictions.
  • Adhered to detailed closing routines.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Contributions and skills are transferable across budget management or line operations.
  • Attention to detail in portion control and ingredient handling, ensuring consistent quality and taste for all menu items while keeping operational costs within budget limits.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Customer service-oriented team player who excels at building relationships and fostering patron loyalty.
  • Achieved a reduction in cooking time.

Accomplishments

  • Trained and mentored new kitchen staff, improving onboarding process and reducing kitchen error rates by 29% within 18 months.
  • Utilized inventory management system to track perishable items, reducing food waste by 26% through better stock monitoring.
  • Collaborated with team of 10 in the development of process.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created a detailed prep schedule that helped reduce ingredient preparation time by 82%, ensuring staff efficiency.
  • Documented and resolved method which led to system.
  • Assisted in restructuring the kitchen layout, improving cooking line efficiency by 24%, enabling faster service without compromising quality.
  • Adapted kitchen workflow to account for increased delivery orders, minimizing delays and maintaining food quality during transport.
  • During peak shifts, maintained an average delivery time of two years for standard while adhering strictly to safety and health protocols.
  • Executed complex plating designs during high-traffic events, ensuring quick turnaround times and consistent quality.

Affiliations

  • Food and Beverage Management Association
  • National Association of Social Workers
  • Restaurant Opportunities Centers United (ROC United)
  • Restaurant Facility Management Association (RFMA)
  • Zero Waste Culinary Alliance
  • Society of Human Resource Management
  • Southern Foodways Alliance
  • Jaycees
  • American Marketing Association
  • International Council of Nurses

Certifications

  • CompTIA Security+
  • Apple Certified Associate (ACA)
  • Certified Event Caterer (CEC)—initiative
  • CPFM: Certified Professional Food Manager
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)
  • National Restaurant Association ServSafe Alcohol Certification
  • Certified Food Preservation Specialist
  • Active ServSafe Food Protection Manager Certification
  • Certified Commercial Kitchen Cleaning Technician

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