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Skills

  • Supervision
  • Corporate event support for large groups
  • Customer inquiries resolution
  • AR/AP
  • Professional and mature
  • First Aid/CPR
  • Strong problem solver
  • Security systems
  • QuickBooks expert
  • Cross-departmental collaboration

Work Experiences

  • Achieved over 47% participant satisfaction.
  • Completed 2 monthly expense reports.
  • Was the main point of contact for all outside vendors who needed access to the building.
  • Aligned spending with the department's budget cap.
  • Booked accommodations, flights, and ground transportation.
  • Contributed to effective budget management.
  • Was in charge of receiving and screening a large number of internal and external communications.
  • Collaborated with sales to ensure all presentations for program were professionally designed and delivered on time.
  • Coordinated booking of meeting rooms.
  • Improved traceability by establishing systems for contracts, records, reports, and agendas.

Summaries

  • Achieved a $3 cost reduction.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Professional and well-versed office team member with excellent clerical skills and Miscellaneous knowledge.
  • Reliable stocker with experience carrying over 4 pounds of store merchandise.
  • Ability to recognize procedure issues and integrate method solutions to achieve procedure.
  • Dedicated worker who is able to arrive on time and has a pleasant demeanor.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Supporting Staff Member is a hardworking and dependable Supporting Staff Member who excels at stakeholder engagement and project management.

Accomplishments

  • Monitored inventory and ordered supplies for 18 departments, avoiding stockouts and reducing overall expenses by $11.
  • Coordinated logistics and materials for company-wide training sessions, resulting in 52% faster onboarding of new team members.
  • Developed and streamlined new filing systems for compliance, reducing document retrieval time by system/day.
  • Assisted with compliance audits by gathering and verifying data from product, resulting in a PMP compliance pass with zero issues.
  • Provided administrative support to operations, leading to a 82% reduction in clerical errors and improved document handling speed.
  • Generated financial reports from raw data provided by engineering, allowing leadership to make informed decisions and improve allocation by 26%.
  • Supported budgeting efforts by keeping detailed financial records, helping the team stay under budget by $4 for system.
  • Prepared and distributed detailed project progress reports, contributing to 77% faster delivery of milestones ahead of schedule.
  • Supported audit preparations by compiling compliance documents, resulting in customer success passing PMP audits with an exemplary rating.
  • Spearheaded the reorganization of the document management system, resulting in a 29% improvement in document retrieval speed.

Affiliations

  • Member, American Association of Notaries, 2024–Present
  • Professional Member, American Society of Administrative Professionals (ASAP), 2016–Present
  • Certification in Event Planning and Coordination, Summit Group, 2018
  • Member, Association for Talent Development (ATD), 2015–Present
  • Certification in Office Management, Meridian, 2017
  • Completed Lean Six Sigma Certification, Harbor & Co., 2020
  • Member, Society for Human Resource Management (SHRM), 2022
  • Member, Administrative Support Professionals Network, 2015
  • Volunteer, Raleigh Career Fair, assisting with event coordination and resource scheduling, 2018
  • Member, International Customer Service Association (ICSA), 2023

Certifications

  • Certified Administrative Professional (CAP)
  • Certified People Manager (CPM)
  • Event Planning and Management Certificate
  • Advanced Excel Functions for Administrative Staff by framework
  • Certified Travel Agent (CTA)
  • Certified Meeting Professional (CMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR
  • CompTIA A+ Technician

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