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Skills

  • Customer retention strategies
  • Promotional sales events
  • Multidisciplinary team leadership
  • Contract terms negotiation
  • Market and competitive analysis
  • Custom fleet solution development
  • System solutions
  • Client onboarding and engagement
  • Fleet expansion strategies
  • Recruiting and Hiring

Work Experiences

  • Saved money by effectively negotiating vendor prices, terms of sales, and service agreements.
  • Developed sales, customer service, and management presentation materials.
  • Profiled, targeted, and prospected territory both within and outside of my current customer base.
  • Organized sales meetings with employees, the division president, the closing coordinator, and the construction manager to share best practices for improving processes.
  • Audited Columbus sales performance and data trends to improve underperforming areas.
  • Kept up with industry trends and changes and took advantage of professional development opportunities to improve my product and service knowledge.
  • Met with Fleet Account Managers to discuss techniques for overcoming objections and closing deals on a 18 months basis.
  • Was in charge of supervising and training 7 employees in effective selling techniques.
  • Tracked customer complaint trends in order to improve customer satisfaction and adjusted operational strategies to address issues.
  • Met 3% of my quota in my first year as Sales Manager.

Summaries

  • Proven track record of motivating spearheaded to achieve team, individual, and management goals.
  • Positive rapport, tailored solutions, and client engagement are all effective ways to cultivate productive client relationships.
  • Looking forward to taking on a new challenge with a successful team.
  • Proven to be an expert in a variety of sales techniques and approaches.
  • Cross-functional collaboration in initiative settings and cross-functional collaboration in process improvement settings.
  • Motivating leader who has built and managed framework teams in the past.
  • With persuasive communication skills and Transportation expertise, successfully converts difficult prospects into lucrative clients.
  • Strong technical skills and experience in process improvement.
  • Student pursuing a Transportation degree who is eager to contribute developed knowledge in the role of Fleet Account Manager.
  • Microsoft Excel and Workday experts with exceptional interpersonal skills.

Accomplishments

  • Generated additional revenue streams by introducing extended warranty and service packages for leased fleet assets, increasing aftermarket sales by 15%.
  • Secured partnerships with 10 new fleet suppliers, increasing competitive pricing options and reducing overall procurement costs by 21%.
  • Implemented a data-driven vehicle rotation system that optimized fleet usage and extended the life expectancy of key assets by 8 years.
  • Collaborated with finance teams to set fleet budgeting guidelines, resulting in a 61% improvement in fiscal oversight and cost efficiency.
  • Developed customer-focused training on fleet management software, boosting client uptake and usage by 61% in under 5 months.
  • Integrated fleet-wide telematics solutions that reduced vehicle idle time by 70% and improved vehicle utilization rates by 80%, leading to a fuel cost savings of $5.
  • Expanded the client base by 3% in Phoenix, contributing to a revenue growth of $5 within 12 months.
  • Managed a fleet replacement project that modernized 18 vehicles, leading to a 45% decrease in maintenance costs and a 81% increase in fleet safety.
  • Championed sustainability initiatives by implementing low-emission vehicles, which reduced fleet carbon footprints by 38% in the past year.
  • Boosted client retention by 26% through proactive account management and offering value-added services during strategic quarterly review meetings.

Affiliations

  • Leadership Participant, Fleet Services Executive Series, 2017
  • Certified, Sustainability & Fleet Efficiency Initiatives, Scrum Master
  • Accredited Vendor Liaison, Beacon Labs Fleet Management Network
  • Fleet Analytics & Cost Efficiency Panelist, method 2018
  • Member, Association for Supply Chain Management (ASCM)
  • Certified Automotive Fleet Manager (CAFM) Certification, NAFA
  • Volunteer, Fleet Safety Program Development at Brightline
  • Member, National Association of Fleet Administrators (NAFA)
  • Fleet Management Software Implementation Oversight Group Chair
  • Committee Member, National Fleet Management Association Safety Council

Certifications

  • Microsoft Office Specialist (MOS)
  • Apple Certified Associate (ACA)
  • Salesforce
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Automotive Fleet Sales and Marketing Certification
  • Lean Six Sigma Green Belt Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Fleet Certification Program – Level 1 by National Association of Fleet Administrators (NAFA)
  • American Academy of Financial Management (AAFM)

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