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Skills

  • Regulatory compliance
  • Organization
  • Equipment calibration
  • Operations monitoring
  • Lean Six Sigma methodologies
  • Customer complaint reduction strategies
  • MS Office
  • Sampling protocols
  • Final inspection process optimization
  • Automated testing with ServiceNow

Work Experiences

  • Achieved zero defects.
  • Coordinated with international teams.
  • Analyzed materials, components, and products that were in the process of being made as well as those that were finished.
  • Collaborated with customer service to track and resolve post-market quality issues, leading to a 24% increase in customer satisfaction.
  • Contributed to successful re-certification efforts.
  • Coordinated with R&D.
  • Conducted stability testing for Microsoft Excel.
  • Coordinated with international teams to maintain global quality standards across product lines, ensuring on-time delivery with zero defects.
  • Completed data capture forms, equipment logbooks, and inventory forms as part of the testing procedures documentation.
  • Achieved significant process improvements.

Summaries

  • Quality Control Analyst with 8 years of experience in the Miscellaneous industry.
  • Within Miscellaneous, senior Quality Assurance Professional and outstanding performer in budget management and cross-functional collaboration.
  • Adept at developing test documentation, including deviation reports and CAPA plans, to systematically resolve non-conformances and maintain regulatory compliance.
  • Achieved long-term product quality improvements.
  • To conduct experiments successfully, pays close attention to detail and uses critical reasoning.
  • Adept at overseeing quality audits in multi-site manufacturing environments, ensuring ongoing GMP and ISO compliance across 14 facilities.
  • Achieved defect reduction by 79%.
  • Achieved a 34% reduction in testing time.
  • Adept at developing test documentation.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced customer complaints by 79% in three years through enhanced quality control measures post-product launch.
  • Collaborated with engineering and R&D teams to identify and address potential risks in product specifications, streamlining the production cycle.
  • Successfully led 18-member cross-functional team on initiative, enabling on-time delivery with zero quality deviations.
  • Partnered with production management to a reduce cycle time for new products by 79% while ensuring full compliance with quality standards.
  • Coordinated preventive maintenance schedules that minimized downtime, supporting continuous production with 48% fewer disruptions.
  • Led initiatives to optimize Standard Operating Procedures (SOPs), reducing process deviations and scrap by 38%.
  • Drove vendor qualification initiatives, ensuring that external suppliers adhered to quality standards and reducing defects from supplied materials by 45%.
  • Trained staff on key quality management systems and inspection methodologies, fostering a 67% increase in accurate defect detection.
  • Liaised with external auditors to secure ISO OSHA, ensuring product compliance with industry standards.

Affiliations

  • National Association for Healthcare Quality (NAHQ)
  • European Organization for Quality (EOQ)
  • Association for Computing Machinery
  • Institute of Quality and Reliability (IQR)
  • Global Supply Chain Institute (GSCI)
  • Society of Manufacturing Engineers (SME)
  • Society for Clinical Data Management (SCDM)
  • Project Management Institute
  • International Compliance Professionals Association (ICPA)
  • Jaycees

Certifications

  • Six Sigma Green Belt Certification
  • Total Quality Management (TQM) Certification
  • Supplier Auditor Specialist Certification
  • Automated Testing Certification (ISTQB Advanced)
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Certified Public Accountant (CPA)
  • AS9100 Aerospace Auditor Lead Certification
  • CompTIA Network+
  • Root Cause Analysis Certification
  • Microsoft Certified Systems Engineer (MCSE)

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