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Skills

  • Project organization
  • Manual vs. automated testing balance
  • Rapid Prototyping Integration
  • End-to-end functional testing
  • Customer service
  • Regulatory compliance
  • Program equipment
  • Automation Test Suite Maintenance
  • Defect resolution
  • Manual test case preparation

Work Experiences

  • Automated the reporting of QA metrics.
  • Designed test data creation for framework system.
  • Developed cross-browser compatibility tests for Microsoft Excel.
  • Collaborated with development teams.
  • Addressed high-priority issues during the sprint.
  • Converted 18% of manual test scenarios into automated scripts using Salesforce, reducing regression testing time by 4 weeks.
  • Worked with QuickBooks to identify and track defects, as well as assist developers in resolving issues by completing additional tests.
  • Delivered actionable solutions.
  • Achieved a 64% improvement in application load times.
  • Achieved Outstanding Service Award for leadership.

Summaries

  • Associate QA Engineer proficient in load testing using ServiceNow, significantly scaling system performance and supporting growth by 16%. Recognized for analytical approach to identifying performance bottlenecks and resolving defects.
  • Achieved a 50% improvement in load times.
  • Strengths in client relations and team leadership backed up by Computers Software training.
  • Automation expert with deep knowledge of Salesforce, reducing manual testing time by 9% and enhancing team productivity. Known for improving test cycle efficiency by automating 27% of test cases and driving continuous integration practices.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Agile-savvy team player with a proven ability to manage cross-functional collaboration. By streamlining communication across product and engineering teams, successfully reduced post-release bugs by 56% and enhanced overall bug-tracking efficiency.
  • Clear understanding of team leadership and data analysis as well as team leadership training.
  • Associate Quality Assurance Engineer skilled in creating comprehensive test plans.
  • Quality expert with a track record of identifying common and complex software issues by reviewing features and assessing functionality.
  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.

Accomplishments

  • Conducted comprehensive root cause analysis for Microsoft Excel, driving initiatives that reduced recurring high-severity defects by 50%.
  • Documented and resolved procedure which led to method.
  • Identified gaps in existing testing processes and introduced new tools, such as Salesforce, which increased test coverage by 18%.
  • Trained and mentored 3+ new testers on both industry-standard testing methodologies and specific company tools.
  • Authored and executed over 12+ test cases for functional, regression, and performance testing of Microsoft Excel, reducing production defects by 35%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented continuous integration testing using process, cutting down integration error rates by 83%.
  • Performed thorough risk assessments and test coverage analyses that decreased defect leakage to production by 35%.
  • Executed API testing on backend services for Microsoft Excel, identifying 16+ bugs and improving response times by 17%.
  • Worked on performance optimization for HubSpot using JMeter to assess system scalability, leading to a 55% improvement in load handling.

Affiliations

  • American Society of Safety Professionals
  • International Software Testing Qualifications Board (ISTQB) - Certified PMP, participating in advancing software testing methodologies.
  • Women in Quality Assurance - A leadership role, supporting early-career professionals in mastering defect leakage reduction and UAT practices.
  • QA Global Summit - Attended sessions with industry leaders on leveraging cutting-edge tools for enhanced test coverage and automation.
  • National Institute of Technology Quality Systems (NITQS) - Engaged in training for back-end and API test automation in line with industry standards.
  • Software Quality Days - Presenter on implementing evidence-driven metrics for improved QA efficiency and defect reduction.
  • Association for Supply Chain Management (APICS)
  • Automation Symposium - Participant in hands-on sessions for automated regression testing using category.
  • International Council of Nurses
  • Toastmasters

Certifications

  • AWS Certified DevOps Engineer - Professional - Amazon
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA A+ Technician
  • Advanced Level Technical Test Analyst (ISTQB AL-TTA) - ISTQB
  • SHRM Certified Professional (SHRM-CP)
  • Certified Software Quality Analyst (CSQA) - Harbor & Co.
  • Certified Peer Code Reviewer (PCCR) - Cedar Works
  • Certified JMeter Tester (CJT) - Vantage
  • Certified JIRA User/Administrator - Atlassian
  • SAFe® 5 Practitioner (SP) - Scaled Agile

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