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Skills

  • Budget allocation for sales
  • Client engagement and follow-up
  • Systems and software programs
  • Lead qualification optimization
  • Lead response time improvement
  • B2B sales strategy
  • Sales reporting
  • Analytical problem solver
  • Business development and planning
  • Customer surveying

Work Experiences

  • Met with Senior Inside Sales Managers one-on-one to identify selling roadblocks and provided advice, including client relations, on how to best address them.
  • Developed and implemented new online marketing strategies that resulted in a 12% increase in sales.
  • Increased profitability by utilizing marketing and sales strategies to build pipelines.
  • Evaluated the individual and team performance of each location, analyzing data trends to determine the best methods for increasing sales.
  • Increased the team's revenue by over $3 in sales.
  • Kept up to date on competitor products and pricing in the markets I served.
  • Hired, supervised, and coached 6 employees on sales strategies to maximize performance.
  • Organized and led department-wide staff meetings, workshops, and functions in order to motivate and inspire employees.
  • Trained employees on new technology and sales methods to build a highly knowledgeable and successful team.
  • Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.

Summaries

  • Senior Inside Sales Manager with 2 years of successful strategic planning and performance reporting experience.
  • Expert in boosting revenue and sales while increasing productivity and customer satisfaction.
  • Inside Sales Manager with a focus on expanding the customer base and increasing HubSpot sales.
  • Demonstrated ability to improve client satisfaction and retention by evaluating and recommending improvements to service delivery.
  • Teams that have been trained to exceed revenue, retention, and referral goals.
  • Successful Senior Inside Sales Manager with a passion for leading sales teams to new heights in revenue.
  • Through team training and support, excels at optimizing customer service.
  • Inside sales manager with 7 years of experience selling method of product.
  • Persuasive brand imaging has a proven track record of growing network connections.
  • Over a 13-year career, I've built a strong track record as a performance-oriented sales leader.

Accomplishments

  • Led a team of 9 sales professionals to exceed quarterly revenue targets by 68% over two years.
  • Developed an advanced sales forecasting model that resulted in a 30% improvement in revenue predictability and performance tracking.
  • Championed the transition to Microsoft Excel CRM system, improving data accuracy and accessibility, contributing to a 65% improvement in account management.
  • Drove customer retention efforts that yielded a 28% improvement in client renewals year over year.
  • Implemented automated CRM processes and workflows that improved team productivity by 45%.
  • Spearheaded a new sales acquisition strategy for the Miscellaneous sector, increasing revenue by $14 within the first 7 months.
  • Created and administered tailored client presentations that contributed to a 79% increase in proposal acceptance rates.
  • Promoted a solution-selling methodology that improved client satisfaction scores by 70%.
  • Designed and implemented a scalable sales training program for a team of 9 sales reps, boosting close rates by 25% within 6 months.
  • Established a customer feedback loop that led to improved product features, driving post-launch sales growth by $6.

Affiliations

  • Council of Supply Chain Management Professionals (CSCMP)
  • Association for Computing Machinery
  • Toastmasters
  • Strategic Account Management Association (SAMA)
  • Business Marketing Association (BMA)
  • Society of Human Resource Management
  • Sales and Marketing Executives International (SMEI)
  • Project Management Institute
  • Freemason
  • Council for Advancement and Support of Education (CASE)

Certifications

  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Direct Sales Professional (CDSP) – Ironclad Systems
  • HubSpot Sales Software Certification
  • SPIN Selling Certification - Huthwaite International
  • Sales Operations Science Certification - Northwind
  • Certified Sales Leadership Professional (CSLP) - Brightline
  • Certified Account Executive (CAE) – Vantage
  • Certified Funnel Specialist – Harbor & Co.
  • Solution Selling Certification – Sales Performance International

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