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Skills

  • RFI Scanners
  • Hardware evaluation
  • Dinner service planning
  • Invoice auditing
  • Business operations
  • Interpersonal and written communication
  • Document scanning
  • Team management
  • Risk management processes and analysis
  • Report writing

Work Experiences

  • Site evaluations, customer surveys, and team audits were all things I did.
  • Achieved 98% compliance.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Answered 4 phone calls per three years to assist customers.
  • Achieved 56% premium reductions.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Finished program of project, which resulted in framework.
  • Developed a reputation for punctuality and hard work.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.

Summaries

  • Benefits Representative with team leadership and performance reporting abilities.
  • Active leader with excellent communication and collaboration skills.
  • Team leadership in procedure settings and strategic planning in client relations settings.
  • Multilingual and fluent in German and Japanese, with a strong grasp of cultural differences.
  • Knowledge of Power BI in depth, as well as performance reporting and strategic planning abilities.
  • To make accurate assessments, skillfully collect and analyze data, survey employees, and review occupational data.
  • Compensation, benefits, and organizational structures have all been studied.
  • Looking forward to taking on a new challenge with a successful team.
  • Benefits Representative and team leader with 4 years of experience in initiative settings.
  • Metric are well-understood.

Accomplishments

  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Collaborated with payroll and IT departments to automate and streamline benefits deductions tracking, reducing manual errors by 68%.
  • Collaborated with finance and HR departments to improve benefits invoicing accuracy, resulting in a $13 savings by reducing errors.
  • Proposed
  • Created
  • Recorded
  • Designed and delivered educational webinars on benefits packages that reached 10 employees, increasing the understanding of available benefits by 53%.
  • Handled all legal compliance for FMLA and disability benefits claims, ensuring a 100% accuracy rate during audits.
  • Created comprehensive benefits presentations, delivering them to 18 employees during annual open enrollment periods.
  • Design: Responsible for creative design for prominent process.

Affiliations

  • Received Certified Benefits Partner (CBP) designation through the Benefits Institute in 2019
  • Affiliated with Society for Human Resource Management (SHRM) for continuous professional development since 2021
  • Graduate of the Certified Benefits Administrator (CBA) program via the Corporate Benefits Network in 2018
  • Completed HIPAA compliance training through American Management Association (AMA) in 2023
  • Alumnus of The Certified Professional Insurance Agent (CPIA) coursework focused on payroll and benefits integration
  • Member of the Health and Welfare Benefits Committee at the Council of Insurance Agents & Brokers (CIAB)
  • Member, National Association of Benefits and Wellness Professionals (NABWP) since 2020
  • Part of Human Capital Institute (HCI), contributing to discussions on corporate wellness and employee engagement
  • Board member of system Employee Benefits Forum, fostering discussions on improving communication strategies
  • Leadership role in initiative Employee Benefits Council focusing on improving healthcare offerings

Certifications

  • Retirement Plans Associate (RPA)
  • CompTIA Security+
  • Certified Benefits Consultant (CBC)
  • Compensation and Benefits Manager Certification - Beacon Labs
  • Group Health Insurance Specialist (GHIS)
  • Certified Payroll Professional (CPP)
  • Advanced Employee Benefits Law Specialist (AEBLS)
  • Healthcare Compliance Certification (HCCP)
  • CompTIA A+ Technician
  • Association for Project Management (APM)

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