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Skills

  • Advanced SAP knowledge
  • Communications
  • Relationship development
  • Algorithm Optimization
  • Operational improvement
  • Database management software
  • Test Director 8.0
  • ASP
  • Cloud architecture (procedure)
  • Agile

Work Experiences

  • Collaborated in an Agile team to enhance the maintainability of a QuickBooks, shortening release cycle times by 12 days on average.
  • Collaborated on the integration of Jira.
  • Led the QuickBooks development initiative as Subject Matter Expert and primary point-of-contact for project management staff.
  • Collaborated in an Agile team.
  • Improved the overall performance of existing standard software by fixing coding errors, upgrading interfaces, and improving overall performance.
  • Achieved zero downtime.
  • Was in charge of implementing new software applications and operating system rollouts across a variety of business units, including HubSpot and Workday.
  • Achieved project milestones two weeks ahead of schedule.
  • Built an internal tool for automating data entry tasks.
  • Achieved results within several months.

Summaries

  • Software Engineer Analyst is a multi-talented Software Engineer Analyst who is consistently rewarded for planning and operational improvements.
  • Adept at implementing performance tuning.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Boosted team productivity through automation.
  • Adaptable Software Engineer Analyst experienced in developing custom client management solutions, boosting operational efficiency by 61% for key businesses in three years.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Decreased bug reports by 81%.
  • Achieved query time reductions of up to 46%.
  • DUPE- Experienced software engineer and application developer with more than 4 years of experience.
  • Attained 25% system uptime.

Accomplishments

  • Actively participated in sprint planning and retrospectives as an Agile Scrum team member, maintaining 71% sprint completion rate across 12 sprints.
  • Formulated and executed disaster recovery plans for cloud-based services in framework, reducing potential downtime risk by 26%.
  • Built a custom tool for integrating third-party APIs, reducing manual intervention in data transfer processes by 48%.
  • Decreased customer escalations by 79% by introducing debugging tools for faster issue resolution in production.
  • Trained business stakeholders on using Microsoft Excel, empowering 14 teams to make data-driven decisions.
  • Acted as the key technical resource during an engineering systems migration for Meridian, mitigating risks and ensuring project success under budget.
  • Led integration testing initiatives using category, improving bug detection rates by 23% before deployment.
  • Optimized backend data processing pipelines in ServiceNow, accelerating data aggregation time by 46%.
  • Designed data privacy solutions conforming to GDPR standards, reducing compliance risks and security breaches by 63%.
  • Managed a portfolio of technical projects, using process to ensure on-time delivery and quality across all 6 initiatives.

Affiliations

  • International Council of Nurses
  • Software Craftsmanship Guild - SQL Query Optimization Chapter
  • Oracle Certified Professional, Java SE (OCP) - Attained 2019
  • IEEE Computer Society - Software Engineering Chapter
  • Association for Computing Machinery
  • Association for Computing Machinery (ACM) - 2016 to Present
  • SQL Server Central - Contributor and Query Optimization Advocate
  • Association of Information Technology Professionals
  • Certified Kubernetes Administrator (CKA) - Earned 2016
  • Cloud Native Computing Foundation (CNCF) - Contributor to Salesforce Project

Certifications

  • Microsoft Certified: Dynamics 365 Fundamentals
  • Google Professional Cloud Architect
  • Terraform Associate Certification by HashiCorp
  • CompTIA A+ Technician
  • CompTIA Network+ Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • Azure Administrator Associate by Microsoft
  • Microsoft Certified: Azure Fundamentals
  • First Aid/CPR Certified

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