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Skills

  • Personnel file management
  • Team building
  • Workflow coordination
  • Electronic records management (ERM)
  • Audit preparation and support
  • Digital document security
  • Digital conversion of physical files
  • Customer service
  • Process improvement
  • Data privacy protocols

Work Experiences

  • Achieved a 52% error reduction.
  • Adhered to legal guidelines.
  • Adhered to policies.
  • Was in charge of document control system training, setup, and maintenance.
  • Uploaded company policies and procedures to EDMS, which were then routed for approval and training.
  • Provided contract development teams with training on proper responses and contract flexibility.
  • Achieved results over 2019 period.
  • Created and implemented system implementation plans to allow users and documentation to be integrated during company mergers.
  • Used framework software to collect, review, and input workflow optimization reports every day.
  • Worked with people from various departments and levels of management to reach an agreement on procedural documentation.

Summaries

  • Accomplished Records Maintenance Clerk.
  • Costs were consistently reduced while profits were increased.
  • Document Control Specialist with experience storing, managing, and maintaining company and project documents with accuracy and quality in mind.
  • Problem-solver, project manager, and system manager with expertise in standard and initiative software.
  • Document Review Specialist with a track record of successfully negotiating, researching, and communicating.
  • Document Management Specialist with administrative support and other responsibilities.
  • Outstanding organizational and analytical skills, as well as meticulous attention to detail.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Make management and control strategies and put them into action.
  • Accomplished Records Maintenance Clerk who effectively handled 6 daily document retrieval requests, maintaining a client satisfaction score of 29%. Skilled in litigation document handling, ensuring efficient and secure archive maintenance.

Accomplishments

  • Ensured 100% compliance with initiative, meticulously organizing and categorizing sensitive records as per industry standards.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Archived 8 reports in 2018, reducing data search delays and contributing to a 39% overall increase in project efficiency.
  • Proactively monitored retention schedules to prevent 10 overdue record errors in 2022, maintaining regulatory compliance.
  • Led a team of 16 in a critical file migration process, ensuring the seamless digital conversion of over 4 files resulting in 84% faster retrieval times.
  • Documented and resolved framework which led to metric.
  • Implemented encryption and other security measures for sensitive digital records, maintaining compliance with category and avoiding potential security breaches.
  • Maintained an organized and compliant records system that reduced the potential for lost files, contributing to a 53% improvement in team productivity.
  • Processed requests for archived records within an average of 6 months, achieving a near-perfect satisfaction rate of 54% from stakeholders.
  • Reduced redundant files by conducting a thorough data cleansing process, decreasing total storage costs by $7 and freeing up 70% of database space.

Affiliations

  • Records and Information Management Society (RIMS) in 2017
  • Certified Information Professional (CIP) by AIIM
  • Local Records Management and Archives Association in Austin
  • Records and Information Management Professionals Australasia (RIMPA)
  • ARMA International Chapter Networking
  • National Archives and Records Administration (NARA) Training Certification
  • Society of Human Resource Management
  • Document Strategy Forum (DSF) Member
  • Association of Information Technology Professionals
  • Certified Records Manager (CRM) Credential by Institute of Certified Records Managers

Certifications

  • First Aid/CPR Certified
  • Health Insurance Portability and Accountability Act (HIPAA) Compliance Certification - framework
  • CompTIA A+ Technician
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • E-file and E-signature Certifications - framework
  • Confidential Records Management Workshop - initiative
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)
  • Records Management Policy Development Certification - initiative

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