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Skills

  • Budgets
  • Organization
  • MS Office
  • Problem-solving in fast-paced environments
  • Purchase Order Reconciliation
  • Inventory variance reduction
  • Regulatory compliance
  • Material handling system implementation
  • Performance improvement
  • First Aid/CPR

Work Experiences

  • Totaled customer purchases and meticulously counted back currency and bills to reduce drawer errors by 11%.
  • Was in charge of replacing damaged or missing products in a timely and efficient manner.
  • Coordinated the movement of over 8 units.
  • Aided customers by quickly locating items, resulting in a 16% increase in store satisfaction.
  • Coordinated daily receiving of SAP.
  • Kept the aisles clear and clean to avoid accidents and make it easier for others to pass by while restocking.
  • Created a categorization protocol for the warehouse.
  • Accepted delivered packages, verified products, and double-checked delivery totals to keep system records current and accurate.
  • Achieved a perfect safety record for 2019, ensuring proper safety gear use and adherence to security protocols for all team members.
  • Assisted the procurement team in sourcing shipping partners, which resulted in a 17% reduction in transportation costs.

Summaries

  • Within Miscellaneous, senior Logistics Flow Associate and outstanding performer in budget management and quality assurance.
  • Logistics Flow Associate with 18 years of successful client relations and strategic planning experience.
  • Accomplished at managing customer returns and reducing shrinkage while utilizing data-driven strategies to minimize loss. Successfully minimized inventory discrepancies with tailored reconciliation procedures, cutting discrepancies by 74%.
  • Achieved 27% reduction in processing times.
  • Boosted warehouse worker productivity.
  • With 10 years of experience, a responsible stocker with excellent blocking, facing, and customer service skills.
  • Achieved results through effective communication.
  • Product inventory and safety procedures are something I'm passionate about and have a lot of experience with.
  • Individual with enthusiasm who has stocked shelves for a variety of organizations.
  • Gained customer loyalty by providing prompt assistance.

Accomplishments

  • Implemented quality control protocols for incoming Jira shipments, reducing damages by 42% and saving $16 annually.
  • Collaborated with cross-functional teams to reduce order fulfillment times by 22%, increasing overall customer satisfaction.
  • Streamlined the receiving process for Tableau by implementing a new tracking system, reducing errors by 49%.
  • Increased overall throughput by 78% by introducing lean warehouse operation principles to optimize workstations and workflows.
  • Orchestrated a cross-functional project to reinforce pallet stacking techniques, resulting in fewer damaged goods and $8 saved annually.
  • Coordinated daily freight operations for 12 shipments, ensuring 100% on-time delivery and adherence to safety protocols.
  • Improved freight coordination by redesigning the loading dock schedule, leading to 6% decrease in turnaround time.
  • Managed timely processing of inbound shipments for over 5 stores by coordinating closely with customer success and external suppliers.
  • Developed comprehensive training materials for new logistics associates on best receiving practices, reducing errors by 49% during probationary period.
  • Successfully mitigated product shrinkage by implementing rigorous loss prevention procedures, reducing shrinkage rate by 48%.

Affiliations

  • Certified Supply Chain Professional (CSCP) Certification by APICS
  • Material Handling Industry (MHI) Membership
  • Project Management Institute
  • American Marketing Association
  • American Logistics Association (ALA)
  • International Warehouse Logistics Association (IWLA)
  • Warehouse Education and Research Council (WERC)
  • National Association of Manufacturing Logistics (NAM)
  • Occupational Safety and Health Administration (OSHA) Training Certification
  • International Society of Logistics (SOLE)

Certifications

  • Certified Transportation Professional (CTP) - procedure
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Hazardous Materials Manager (CHMM) - Brightline
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)
  • Licensed Forklift Operator - Reach Truck, Counterbalance - initiative
  • Certified Professional in Supply Management (CPSM) - Northwind
  • Six Sigma Green Belt - Northwind
  • Certified Business Analysis Professional (CBAP)
  • OSHA 30-Hour General Industry Certification – Brightline

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