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Skills

  • Computer literate
  • Advertising
  • Product ordering
  • Financial records and processing
  • Customer needs assessment
  • Safety measures
  • Lead development
  • Conflict resolution and mediation
  • Credit and collections
  • CRM Systems

Work Experiences

  • Achieved PMP for the facility’s activities department.
  • Collaborated with family members to design personalized events.
  • Boosted resident participation by 25%.
  • Created and distributed activity surveys to residents.
  • Assisted in hiring activity assistants.
  • Collaborated with external vendors and partners to secure discounts and sponsorships that saved $8 annually for programs and activities.
  • Collaborated with family members to design personalized events for residents' milestone celebrations, increasing family engagement by 59% over 2019.
  • Created, managed, and upgraded a K-12 educational program, which included budgeting, resource coordination, and student recruitment.
  • Program helped me achieve $141,000.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.

Summaries

  • Creative and detail-oriented.
  • Built resident trust through survey-driven feedback.
  • Creative and detail-oriented with a passion for reinvigorating underperforming programs through strategic partnerships and targeted engagement strategies.
  • Boosted event attendance by 30% in three months.
  • Achieved a 26% increase in resident involvement.
  • Coordinated successful fundraising events.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Demonstrated success in revitalizing underperforming programs, achieving a participation boost of 32% within six months.
  • Collaborated with professionals to offer educational seminars.
  • Achieved higher participation rates.

Accomplishments

  • Collaborated with the wellness department to host weekly fitness classes, resulting in a 65% improvement in the physical well-being of participating residents.
  • Created personalized wellness programs for residents, leading to a 68% increase in engagement and reduced health-related concerns.
  • Improved
  • Recorded
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Managed
  • Reduced
  • Developed partnerships with local schools and nonprofits to deliver intergenerational programs, enriching the activities calendar and increasing resident interaction.
  • Resolved
  • Marketing: Implemented marketing strategies which resulted in process growth of customer base.

Affiliations

  • Member, International Council on Active Aging (ICAA)
  • Participant, Alzheimer's Disease and Dementia Care Seminars 2015 – Professional Development Series
  • Organized Community Arts and Crafts Initiative for Senior Citizens at Atlanta with Funding from category
  • Affiliate, National Association of Activity Professionals (NAAP)
  • Member, National Certification Council for Activity Professionals (NCCAP) since 2016
  • Active Member, metric Community Engagement Taskforce
  • Vice President, Local Senior Activity Director Professional Network 2021-2018
  • Affiliate, American Therapeutic Recreation Association (ATRA)
  • Certified Senior Advisor (CSA) - 2016
  • Workshop Participant, Evidence-Based Practice in Therapeutic Recreation 2018

Certifications

  • Certified Therapeutic Recreation Specialist (CTRS)
  • Certified Montessori Dementia Care Professional (CMDCP)
  • Activity Director Certified (ADC)
  • National Institute for Dementia Education Dementia Certification Foundation Course
  • Positive Approach to Care (PAC) Trainer Certification
  • Certified Aging Services Professional (CASP)
  • Certified Protection Officer (CPO)
  • Nonviolent Crisis Intervention (CPI) Certification
  • Certified Nursing Assistant (CNA) with Specialization in Dementia Care
  • Certified Fall Prevention Specialist

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