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Skills

  • Cognitive Behavioral Therapy (CBT) facilitation
  • Evidence-based intervention planning
  • Communications
  • Budgets
  • De-escalation and Conflict Resolution
  • Family court collaboration
  • Search and seizure procedures
  • Customer service
  • Central and pod control
  • Case management for at-risk youth

Work Experiences

  • Built strong relationships with staff and residents to keep the institution safe and secure.
  • Made rounds and conducted head counts and roll calls at predetermined intervals.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved 10% improvement in emotional regulation.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Assisted in developing an early warning system for at-risk juveniles.
  • Was in charge of creating and maintaining arrest files for all inmates who were processed through the jail.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a 3% reduction in behavioral incidents.

Summaries

  • Aimed at sustaining long-term emotional and social growth.
  • Clear understanding of client relations and quality assurance as well as data analysis training.
  • Accomplished Juvenile Detention Specialist adept at conducting safety checks and ensuring 82% compliance across security protocols. Known for leading therapeutic group sessions with a 62% decrease in detainment rule infractions within several months.
  • Addressed individual needs.
  • With sound judgment and reasoned thinking demonstrated over a 11-year industry history, handles difficult inmates and high-pressure situations.
  • Years of experience in corrections and law enforcement.
  • Achieved a 82% decrease in detainment rule infractions.
  • Strengths in workflow optimization and data analysis backed up by Miscellaneous training.
  • Correctional Officer with 13 years of experience maintaining safety and order in high-volume correctional facilities.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.

Accomplishments

  • Collaborated with team of 3 in the development of method.
  • Lowered facility's recidivism rate by 36% by developing educational programs aligned with each juvenile’s post-detention goals.
  • Led a team of 4 detention officers in ensuring physical safety and security for 13 detained juveniles, achieving a 24% reduction in safety incidents over two years.
  • Managed disciplinary processes and appeals for juveniles, resulting in a 36% decrease in behavioral infractions over 11 months.
  • Established a community reintegration mentorship program that reduced recidivism by 44% over two years, gaining recognition in internal facility evaluations.
  • Utilized data monitoring systems to track and report on juvenile population trends, resulting in enhanced resource allocation and reduced downtime by 63%.
  • Collaborated with local school systems to re-enroll juveniles back into educational programs, achieving a 34% reintegration rate within 6 months.
  • Worked directly with social services teams to secure continued care plans, reducing gaps in post-detention services by 38%.
  • Resolved product issue through consumer testing.
  • Built and implemented grant-funded youth counseling program that increased access to mental health resources for 8 subjects, with 43% measurable improvement in wellbeing reported.

Affiliations

  • Association for Counseling and Therapy Online (ACTO)
  • National Association of School Resource Officers (NASRO)
  • American Marketing Association
  • Juvenile Law Center
  • National Commission on Correctional Health Care (NCCHC)
  • American Psychological Association (APA) – Division 37: Society for Child and Family Policy and Practice
  • Society of Human Resource Management
  • Association of Information Technology Professionals
  • Association for Child and Adolescent Counseling (ACAC)
  • Institution of Clinical Research for Juveniles (ICRJ)

Certifications

  • Mandated Reporter Training Certification, Georgia, 2022
  • Family Court Court-Appointed Special Advocate (CASA) Certification, procedure, 2017
  • ServSafe
  • Google Certified Professional Cloud Architect
  • Certification in Behavior Management for Youth, Lakeside Partners, 2024
  • Certified Case Manager (CCM), metric
  • CompTIA Network+
  • At-Risk Youth Mentoring Program Specialist Certificate, method
  • Certification in Suicide Prevention for Adolescents, program
  • Conflict Resolution Certification, program, 2016

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