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Skills

  • First Aid/CPR
  • Budgets
  • Large order fulfillment
  • Process equipment
  • Project organization
  • Floral shop assistance
  • Creative Display Innovation
  • Compliance with floral industry standards
  • Collaborative vendor negotiation
  • Budget management and cost savings

Work Experiences

  • Contributed to Denver's promotion to a flagship store.
  • Boosted sales.
  • Accelerated turnover by 76%.
  • Saved $10 by putting in place cost-cutting measures that addressed long-standing issues.
  • Looked for industry trends on social media and through online sources.
  • Collaborated with store managers on floral merchandising layout.
  • Achieved a 78% increase in weekly sales.
  • Collaborated with external event coordinators.
  • Curated and designed bouquets and arrangements for Microsoft Excel, resulting in multiple customer testimonials and repeat clients.
  • Achieved a 35% decline in floral product waste.

Summaries

  • Achieved a 58% boost in overall store sales.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept in integrating promotional partnerships into store displays.
  • Collaborative Floral Merchandiser.
  • Accomplished Floral Merchandiser with experience designing and maintaining rotating displays that consistently attract foot traffic and lead to a 40% sales jump.
  • Accomplished Floral Merchandiser.
  • Individual with experience in both silk and live flower arranging.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Employee who is extremely communicative and has experience assisting customers in putting their floral visions into action.
  • Achieved a 31% on-time order fulfillment rate.

Accomplishments

  • Developed a schedule for rotating floral displays based on weekly promotions and seasonality, optimizing product visibility.
  • Implemented targeted floral promotions, generating 83% increase in revenue for specific product lines.
  • Redesigned in-store floral department layout, leading to a 72% increase in customer dwell time and product exposure.
  • Resolved product issue through consumer testing.
  • Developed visually appealing displays featuring high-margin products, contributing to a 64% increase in profit margins.
  • Partnered with local event planners to supply floral arrangements, growing corporate sales by 63%.
  • Coordinated with regional managers to implement standardized training for floral merchandising across 9 stores, enhancing quality and consistency.
  • Regularly updated product knowledge through industry seminars and certifications, staying competitive within the floral merchandising sector.
  • Led initiative to transition from artificial to live floral displays for store decor, elevating the customer experience and increasing brand differentiation.
  • Documented and resolved initiative which led to standard.

Affiliations

  • Sustainability in Floristry Certification Summit Group
  • Garden Club of Raleigh
  • Lions Club
  • Event Floral Design Certificate PMP
  • Retail Customer Experience Awards recipient 2015
  • American Horticultural Society (AHS)
  • National Association of Professional Women (NAPW)
  • American Society of Botanical Artists (ASBA)
  • Rotary International
  • International Council of Nurses

Certifications

  • Seasonal Floral Design and Display Certificate from Brightline
  • Licensed Pop-Up Installation Specialist by Harbor & Co.
  • Leadership and Management in Retail Floral Environments by Cedar Works
  • Retail Floral Design Specialist by process
  • Sustainability Floral Design Certification by method
  • Certified Public Accountant
  • Floral Merchandising & Retail Sales Certified by Harbor & Co.
  • Google Certified Professional Cloud Architect
  • Certified Retail Operations Professional (CROP) with focus on floral products
  • Certified Florist (CF) by Society of American Florists

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