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Skills

  • Conflict resolution between involved parties (buyers, sellers, agents)
  • Financial analysis aptitude
  • Budgets
  • Operational improvement
  • Supervision
  • Mortgage loan cost calculation (including FHA/VA loans)
  • Closing disclosure generation
  • Audit and inspection preparation
  • Process improvement
  • Problem-solving under time pressure

Work Experiences

  • Anticipated potential issues by proactively reviewing key closing documents early, preventing 6 possible transaction delays.
  • Assisted in monthly audits of closing files.
  • Scheduled home inspections and standard and initiative testing for properties to speed up the closing process.
  • Checked a variety of important financial documents for completeness and accuracy, noting and correcting any deficiencies or errors that I found.
  • Addressed legal issues.
  • Collaborated with external auditors and successfully passed regulatory reviews with zero discrepancies over 2020 audit cycles.
  • Was in charge of originating, reviewing, processing, closing, and administering customer loan proposals.
  • Created a database of credit histories for loan applicants, as well as corporate financial statements and other financial data.
  • Assisted loan officers in accurately calculating closing costs for FHA and VA loans, ensuring adherence to HUD guidelines.
  • Collaborated with external auditors.

Summaries

  • Accomplished Closing Assistant.
  • Attention to detail in regulatory compliance.
  • Adept at training new closing staff on Workday and efficient closing practices, reducing their onboarding time by 76% and improving overall team cohesion.
  • Achieved a 41% improvement in mortgage closing efficiency.
  • Accomplished at leading a team to manage over 8 closings per quarter, developing strategies that optimized the closing workflow and enhanced team performance by 51%.
  • Strengths in performance reporting and workflow optimization backed up by Miscellaneous training.
  • Addressed last-minute legal and financial hurdles.
  • Built strong mortgage broker relationships.
  • Adept at collaborating with compliance teams to ensure all closing processes meet process standards, with a 100% success rate for regulatory inspections.
  • Within Miscellaneous, senior Closing Assistant and outstanding performer in risk assessment and budget management.

Accomplishments

  • Administered the closing process for 16 residential and commercial loans per month, ensuring all legal documents and final reports were error-free.
  • Collaborated on a cross-functional team with attorneys, title agents, and lenders to close over 16 successful real estate transactions within the past year.
  • Worked closely with loan underwriters to facilitate a seamless closing experience that helped reduce delayed settlements by 72%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated wire transfer disbursements for $199,000 worth of transactions monthly, ensuring accuracy and proper allocation of funds.
  • Demonstrated expertise in preparing and reviewing closing statements for accuracy in legal fees, ensuring correct fund allocation across all closings.
  • Resolved product issue through consumer testing.
  • Maintained timely and accurate communication with buyers, sellers, real estate agents, and title companies throughout the closing process, maintaining a 38% on-time closing rate.
  • Reduced closing discrepancies by 78% through rigorous document review and enhanced communication with the legal compliance department.
  • Revised financial statements and bridging documents for high-net-worth clients, minimizing legal exposure and ensuring compliant fund releases.

Affiliations

  • Certified Mortgage Closing Professional (CMCP) Designation
  • Certified Transaction Coordinator (CTC) Program
  • Toastmasters
  • National Paralegal Association (NPA)
  • American Land Title Association (ALTA)
  • American Escrow Association (AEA)
  • Society of Women Engineers
  • Financial Planning Association (FPA) – Affiliate Member
  • Jaycees
  • Real Property Law Section of Texas Bar Association

Certifications

  • First Aid/CPR Certified
  • Housing and Urban Development (HUD) Certification
  • Closing Disclosure Compliance Certification - Lakeside Partners
  • Tax Lien Certificate - Massachusetts/metric
  • Title Insurance Producer License, Colorado
  • Fannie Mae & Freddie Mac Loan Origination Certified
  • Cisco Certified Internetwork Expert (CCIE)
  • E-Closing Professional Certification - Adobe Creative Suite
  • Real Estate Settlement Procedures Act (RESPA) Compliance Course Completion - Meridian
  • ServSafe

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