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Skills

  • Regulatory compliance
  • Demonstrating exercises
  • Client base expansion
  • Customer service
  • Weight management
  • Category rehabilitation techniques
  • Cross-Promotional Marketing Strategies
  • Individual progress assessment
  • Group fitness instruction
  • Fundraising through fitness events

Work Experiences

  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Educated clients on nutrition, healthy living, and weight management.
  • Achieved a 79% increase in client satisfaction scores.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Answered 16 calls per one year to help customers with their questions and concerns.
  • Achieved an average loss of 38% body fat.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved growth in 2016.
  • Achieved a 76% growth in client base.

Summaries

  • Accommodated all ability levels.
  • Boosted participation by 83%.
  • Award-winning Jazzercise Instructor.
  • Accomplished in leading social media campaigns that resulted in a 35% increase in client base and heightened community presence.
  • Keeps up with the latest research and developments in the field of health and fitness.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 81% capacity management.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Fitness trainer who is dedicated to guiding clients through their fitness journey.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Headed up the planning and execution of themed Jazzercise events, contributing to a membership boost of 60% over three years.
  • Led team efforts to redesign class formats, achieving increased member retention by 83% and a marked rise in average class size.
  • Successfully organized large-scale charity Jazzercise events, raising over $16 in donations and improving community engagement.
  • Established feedback surveys to continuously improve class satisfaction, resulting in a 22% rise in overall client satisfaction in 2017.
  • Enhanced instructor recruitment and retention by creating professional development programs, reducing turnover rate by 19%.
  • Trained new team members on safety protocols and injury prevention techniques, reducing staff-on-client injuries by 36%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully maintained a 82% customer return rate by offering personalized progress tracking and feedback following each session.
  • Executed social media marketing campaigns across Adobe Creative Suite, generating new class leads and increasing attendance by 84% in several months.
  • Received President's Club for excellence in community outreach after increasing class participation by 54% through targeted marketing strategies.

Affiliations

  • International Dance and Fitness Association (IDFA)
  • Best Practices in Dance Fitness Conference
  • Performance Health and Fitness Advisory Group
  • Society of Women Engineers
  • Group Fitness Instructor Masterclass Forum
  • American Medical Informatics Association
  • American Sports & Fitness Association (ASFA)
  • International Group Fitness Instructor Alliance
  • International Sports Sciences Association (ISSA)
  • International Association for Dance Medicine and Science (IADMS)

Certifications

  • Balletone Instructor Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Personal Trainer (CPT) by NASM
  • NASM Certified Nutrition Coach
  • CPR/AED for Professional Rescuers from process
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • Salesforce
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Functional Training Specialist by category

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