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Skills

  • Audit processes for cross-border trade
  • MS Office
  • Team management
  • Cross-border risk and safety monitoring
  • Customs training and staff development
  • Customs dispute resolution strategies
  • Customs duties and levy calculations
  • Government policy regulations
  • International shipping logistics
  • Organization

Work Experiences

  • Authored guidance documentation on international customs procedures, reducing team errors by 19% after implementation.
  • Built and maintained partnerships with international freight forwarders.
  • Checked baggage and personal items upon entering and exiting the country to ensure compliance with customs requirements and to spot potential violations.
  • Authored guidance documentation on international customs procedures.
  • Achieved savings in 2020.
  • Assessed shipments to determine the amount of duty and taxes due, completed the necessary paperwork, and informed individuals of their responsibilities.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved zero compliance errors.
  • Achieved a 68% success rate in favor of clients.
  • Actively ensured all import and export activities adhered to the latest global trade regulations, reducing shipping detainment by 19%.

Summaries

  • Adept at third-party logistics management.
  • Achieved cost savings of $3.
  • Achieved a 46% success rate in client cases.
  • Cross Border Agent with extensive experience enforcing regulatory compliance and adhering to government regulations.
  • Complying with government policies and assisting criminal and civil investigations is second nature to them.
  • Achieved expedited release of goods worth $3 by negotiating effectively with customs officials under tight deadlines, ensuring business continuity for key clients.
  • Collaborative Cross Border Agent.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Cross Border Agent with 17 years of experience navigating complex international trade laws and facilitating streamlined cross-border transactions.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Leveraged knowledge of free trade agreements (FTAs) to reduce tariffs by 76% for shipments from the Southwest.
  • Facilitated import process compliance trainings that led to a reduction in shipment discrepancies by 77%.
  • Eliminated $6 in unnecessary customs duties through detailed tariff code classifications.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with vendors in Chicago to ensure smooth cross-border transactions at reduced negotiation times.
  • Built and maintained relationships with customs authorities in the Southeast, securing priority processing on high-value shipments.
  • Streamlined the process for managing duty drawback claims, resulting in a 74% improvement in recovery times.
  • Collaborated with team of 16 in the development of system.
  • Resolved product issue through consumer testing.
  • Developed a framework for customs declaration audits, uncovering $6 in potential savings.

Affiliations

  • International Association of Administrative Professionals
  • World Federation of Freight Forwarders Associations (FIATA)
  • Global Trade Professionals Alliance (GTPA)
  • Association for Advancing Supply Chain Security Excellence
  • Customs Brokers Association of Australia (CBAA)
  • Association of Global Logistics and Supply Chain Professionals (GLSCP)
  • American Society of Transportation and Logistics (AST&L)
  • Women in International Trade (WIIT)
  • Institute of Export & International Trade (IOE&IT)
  • Pacific Trade and Border Management Association

Certifications

  • Customs and Border Security Certification Atlanta
  • Cisco Certified Internetwork Expert (CCIE)
  • Incoterms 2020 Certified Practitioner Lakeside Partners
  • Customs and Trade Facilitation Masterclass 2022
  • International Commercial Terms (Incoterms) Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Salesforce
  • Microsoft Certified Systems Engineer (MCSE)
  • Anti-Dumping and Countervailing Duties (AD/CVD) Certification

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