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Skills

  • Active listening
  • First Aid/CPR
  • Counseling and therapy
  • Career planning and advisement
  • Problem resolution
  • Behavior intervention planning
  • Student records management
  • Team building
  • MS Office
  • Standard equipment

Work Experiences

  • Collaborated with human resources.
  • Achieved results within 18 months.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved 78% acceptance rates to post-secondary institutions.
  • Championed anti-bullying programs.
  • Conducted annual satisfaction surveys for counseling services.
  • Achieved Employee of the Year for outstanding contributions to student academic support.
  • Collaborated directly with finance to develop a wellness program that decreased student anxiety reports by 45% in 6 months.
  • Achieved President's Club for outstanding contributions to student academic support in 2024, helping 18 students gain admission to top-tier universities.
  • Addressed disciplinary issues.

Summaries

  • Achieved 64% improvement in at-risk students' graduation rates.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished in team mentorship.
  • Adept at developing partnerships for student benefits.
  • Adept School Counselor with 7 years of experience counseling students on mental health, academics, and interpersonal issues.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 25% improvement in post-secondary success rates.
  • When counseling students and interacting with parents and administrators, I am a respectful active listener.
  • Knowledgeable about the development of children and adolescents, including social, behavioral, emotional, and cognitive strategies.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.

Accomplishments

  • Developed and led cyberbullying prevention programs with a 55% reduction in incidents reported post-implementation.
  • Designed interviews and assessment tools to efficiently identify student needs and provide appropriate referrals, leading to a 43% increase in overall school satisfaction scores.
  • Collaborated with community leaders on outreach campaigns to engage underserved populations, increasing parental involvement in school activities by 61%.
  • Secured partnerships with university counseling departments, increasing dual-enrollment opportunities for senior students by 52%.
  • Streamlined academic coaching processes at category, resulting in higher student graduation rates and maintaining a 55% retention rate over 18 months.
  • Utilized data-driven insights to identify underperforming students, spearheading personalized action plans that yielded a 50% improvement in grades.
  • Developed and implemented a guidance curriculum that improved college acceptance rates by 74% in 2024.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully collaborated with school administration to decrease dropout rates by 30% through early intervention initiative.
  • Developed an online resource center for post-secondary planning, increasing student access to college applications and resources by 17%

Affiliations

  • American Counseling Association (ACA)
  • National Association for College Admission Counseling (NACAC)
  • National Positive Behavioral Interventions and Supports (PBIS) Network
  • American Marketing Association
  • Association of Information Technology Professionals
  • College & Career Readiness Network – the Southeast
  • National Alliance on Mental Illness (NAMI)
  • Rotary International
  • Society of Women Engineers
  • Association for Supervision and Curriculum Development (ASCD)

Certifications

  • Licensed Professional Counselor (LPC) - Texas
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Certified Trauma Practitioner in Education (CTP-E) by National Institute for Trauma and Loss in Children (TLC)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Youth Mental Health First Aid Instructor by National Council for Mental Wellbeing
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Group Psychotherapist (CGP) by American Group Psychotherapy Association (AGPA)
  • Project Management Professional (PMP)
  • Professional Crisis Care Counselor Certification from Summit Group

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