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Skills

  • Research/due diligence
  • Risk mitigation strategies
  • MS Excel expert
  • Inventory management background
  • Portfolio Management
  • Cash Flow analysis
  • Computer literate
  • Bilingual in Spanish
  • Cash dispenser operation
  • Industrial coverage knowledge

Work Experiences

  • Planned staffing for a number of branch locations.
  • Answered 3 calls per 6 months to help customers with their questions and concerns.
  • Ensured
  • Recommendation
  • Was in charge of document preparation, financial models, and presentations.
  • Established
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with potential investors to help IPOs succeed.
  • Was in charge of preparing daily branch program invoices.
  • Was in charge of cash withdrawals.

Summaries

  • Professional in investment banking who excels at juggling competing priorities in order to achieve difficult objectives.
  • Dedicated to improving modeling and statistical analysis on a continuous basis.
  • Aggressive investment banker with a track record of closing deals and bringing in new clients.
  • Loan Advisor with 4 years of cash handling and customer service experience is organized and detail-oriented.
  • Motivated
  • Dependable
  • Strengths in workflow optimization and performance reporting backed up by Banking and Financial Services training.
  • Compliance and legal concerns are well-understood.
  • Loan Advisor is a multi-talented Loan Advisor who is consistently rewarded for planning and operational improvements.
  • Resourceful

Accomplishments

  • Maintained a positive net cash flow Number for 8 months in a row.
  • Collaborated with underwriters and risk management teams, increasing the overall approval ratio of credit applications by 82%.
  • Worked with cross-functional teams including underwriters, processors, and real estate agents to accelerate loan approval processing times by 15 days.
  • Led a sales initiative that increased the adoption of home equity lines of credit (HELOC) products by 45% in 2022.
  • Achieved successful IPO for Beacon Labs.
  • Guided 10 clients through debt restructuring initiatives, reducing overall obligations by $15 within two years.
  • Mentored junior loan officers, helping them improve their client satisfaction scores by 19% within three years.
  • Improved branch loan approval rates by 76% after implementing a compliance-focused training program for loan officers.
  • Maximized client satisfaction levels, leading to an NPS improvement of 37% within 6 months.
  • Successfully mitigated losses by reducing delinquency cases by 81%, saving the company $6 within several months.

Affiliations

  • Accredited Mortgage Professional designation from framework
  • Active Contributor to Loan Processing Best Practices Webinar Series by Summit Group
  • Attendee at 2016 Annual Credit Risk Conference by Harbor & Co.
  • Graduate of the 2015 Loan Officer Leadership Program by Ironclad Systems
  • Association for Supply Chain Management (APICS)
  • Financial Planning Association (FPA)
  • National Reverse Mortgage Lenders Association (NRMLA)
  • Rotary International
  • International Council of Nurses
  • Bank Administration Institute (BAI)

Certifications

  • Advanced Mortgage Loan Processing Certification - metric
  • CompTIA Security+
  • Debt Settlement Certification - International Association of Professional Debt Arbitrators (IAPDA)
  • Consumer Lending Certification - American Bankers Association
  • Six Sigma Green Belt Certification – Vantage
  • Certified Mortgage Advisor (CMA) - standard
  • Certified in Loan Servicing and Collections (CLSC) - Brightline
  • Certified Fraud Examiner (CFE) program
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)

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