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Skills

  • Budget management for nursery operations
  • Project organization
  • Business operations
  • First Aid/CPR
  • Problem resolution
  • Relationship development
  • Heavy lifting
  • Customer retention strategies
  • Customer relationship management
  • Community outreach and partnerships

Work Experiences

  • Collaborated with 17 vendors.
  • Assessed customers' landscaping needs and recommended appropriate plants based on environment and care capabilities, boosting long-term plant survival.
  • Had an excellent attendance record and was always on time for work.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Collaborated with landscape contractors on large-scale projects, including the installation of over 7 different species in Atlanta.
  • Achieved an 80% rate of prevention.
  • Assessed customers' landscaping needs.
  • Achieved this over the the past year period.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved full pest elimination in designated greenhouses.

Summaries

  • Boosted plant yields by 53%.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at resolving client-staff disputes.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Boosted sales revenue by $10.
  • Strengths in strategic planning and vendor management backed up by Miscellaneous training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Conducted detailed plant health inspections.
  • Achieved strong crop yields.
  • Nursery worker who promotes excellent knowledge of stakeholder engagement and quality assurance.

Accomplishments

  • Planned and executed large seasonal plant sale events, increasing overall revenue by 7 during peak selling times.
  • Helped expand the nursery’s online presence by contributing to interactive plant guides, resulting in a 52% rise in website traffic.
  • Collaborated with team of 16 in the development of program.
  • Achieved ITIL, further ensuring compliance with local horticultural regulations and improving operational standards.
  • Documented and resolved metric which led to system.
  • Collaborated with the marketing team to create promotional materials highlighting native plants, increasing awareness and local sales by 45%.
  • Built a native plant catalog specific to Boston, enhancing the nursery’s local plant offerings and increasing customer interest by 81%.
  • Managed a team of 2 nursery employees, enhancing overall operational efficiency and achieving 29% growth in sales over 18 months.
  • Provided landscape design services for commercial clients, leading to 12 successful projects and contracts over three years.
  • Managed the nursery's seasonal sales campaigns, driving a 27% increase in sales during high-demand periods.

Affiliations

  • National Association of Social Workers
  • Native Plant Society of Columbus
  • National Greenhouse Manufacturers Association (NGMA) Advisory Member
  • American Horticultural Society (AHS) Member
  • Member of International Plant Propagator's Society (IPPS)
  • Certified Professional Horticulturist by the American Society for Horticultural Science
  • American Marketing Association
  • Contributor – National Plant Conservation Conference 2024
  • National Association of Landscape Professionals (NALP) Affiliate
  • International Society for Horticultural Science (ISHS) Member

Certifications

  • CompTIA A+ Technician
  • Certificate in Native Plant Studies - metric Botanic Gardens
  • Salesforce
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)
  • Landscape Irrigation Technician Certification - Irrigation Association (IA)
  • CompTIA Security+
  • LEED Green Associate, U.S. Green Building Council (USGBC)
  • Microsoft Certified Systems Engineer (MCSE)
  • Water-efficient Landscaper Certification - Qualified Water Efficient Landscaper (QWEL)

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