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Skills

  • Excellent customer service
  • Employee training
  • Fluent in Mandarin
  • Multi-Task Management
  • Employee mentoring
  • Courteous and professional demeanor
  • Service-oriented
  • Flexible schedule
  • Operational improvement
  • Organizational skills

Work Experiences

  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Worked closely with Pizza Chefs to ensure that special orders for customers, such as those with food allergies and gluten intolerance, were fully understood.
  • Ensured that food handling, cleaning, and sanitation protocols were followed to ensure that staff and customers were safe.
  • Attracted health-conscious diners.
  • Oversaw the preparation of method foods and explained the steps for preparing specialty items such as initiative and metric food to a 18-person staff.
  • Cleaned the grills, griddles, ovens, and fryers to sanitize the kitchen surfaces and equipment.
  • Boosted evening sales by $3 in its first week.
  • Made the same dishes several times a day with the same level of care, attention to detail, and quality.
  • Estimated 16 orders at the same time during peak two years periods with a 11% accuracy rate, resulting in increased customer satisfaction and repeat business.
  • Organized, packaged, and labeled ingredient stock before storing it at controlled temperatures.

Summaries

  • Leader who inspires others and solves problems.
  • Bartender with the ability to turn operations into profitable businesses.
  • Individual with more than 12 years of experience working in a fast-paced environment.
  • Dedicated team player with a strong work ethic and an open communication style who is committed to meeting all preparation and service needs.
  • Customer satisfaction was achieved by precisely cooking various menu items in accordance with requests.
  • Chef de cuisine with experience in mixology, beer, liquor, and wine, as well as a strong background in team leadership and business decision-making.
  • Pizza Chef with 5 years of experience filling orders for customers through teamwork.
  • With an exceptional work ethic, well-versed in strategic planning and client relations.
  • Create, develop, and implement cost-cutting and efficiency-enhancing initiatives.
  • Chef de cuisine in a restaurant with excellent cooking skills and a strong understanding of food safety.

Accomplishments

  • Awarded "Outstanding Employee" in 2016.
  • Named Employee of the Month, framework.
  • Represented
  • Trained
  • Reduced
  • Documented
  • Business Development: Initiated two key partnerships which resulted in program revenue growth.
  • Identified
  • Promoted to Pizza Chef.
  • Recorded

Affiliations

  • Culinary Arts Development Workshops - Specializing in Wood-Fired Pizza Techniques
  • Member of Slow Food USA - Advocating for Local Ingredient Use
  • Local Business Bureau - Specialized in Regional Culinary Influence
  • First place winner at the U.S. Pizza Team Qualifier 2017
  • International Pizza Professionals Association (IPPA)
  • American Culinary Federation (ACF) - Certified Culinarian
  • Society of Women Engineers
  • Wood Stone Oven Users Group - Professional Member
  • Guest Instructor at procedure Pizza Making Masterclass
  • Bellissimo Foods Culinary Institute Alumni Network

Certifications

  • Food Safety Manager Certification (National Restaurant Association)
  • Pizza Production Management (Pizza University & Culinary Arts Center)
  • SafeServ certification: Food Handling
  • Certified Pizzaiolo (Scuola Italiana Pizzaioli)
  • CompTIA Security+
  • Certified Chef de Cuisine (CCC) from American Culinary Federation
  • CompTIA Network+
  • Certified Hospitality & Restaurant Executive (CHRE)
  • ServSafe® Food Protection Manager Certification – process
  • Pizzeria Operating Certification (SCAAVI Institute)

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