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Skills

  • Conflict resolution
  • Operational improvement
  • Problem resolution
  • MS Office
  • Interpersonal skills for staff and parent relations
  • Multi-tasking in fast-paced environments
  • Community resources
  • Child development assessment
  • Project organization
  • Business operations

Work Experiences

  • Achieved compliance for 11 consecutive years.
  • Achieved Excellence Award for excellence in early childhood development.
  • Collaborated with local educational institutions.
  • Boosted attendance by 21%.
  • Achieved a 41% increase in enrollment.
  • Collaborated with external organizations.
  • Collaborated with external organizations to secure educational material donations valued at $5, enhancing the center's amenities.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Coordinated with parents and caregivers.
  • Organized, promoted, and managed parent workshops aimed at helping children succeed academically.

Summaries

  • Conducted proactive safety audits.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Acknowledged for excellent early childhood education initiatives.
  • Committed to creating a nurturing environment.
  • Accomplished Child Center Supervisor recognized for implementing innovative parent communication strategies, increasing family satisfaction by 39% and reducing child behavioral incidents by 55%.
  • Adept at building productive parent-staff relationships.
  • Collaborative and approachable leader focused on continuous improvement, with success in reducing employee turnover by fostering a positive, supportive working environment.
  • Child care professional with over 5 years of leadership experience.
  • Establishes a rapport with clients and assesses their needs in order to provide appropriate resources.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.

Accomplishments

  • Mentored newly hired staff in child development principles, facilitating a 58% improvement in staff retention and performance evaluations.
  • Reviewed and updated compliance protocols, maintaining 11 consecutive years of successful state and local regulatory audits.
  • Utilized registration system to track child participation and attendance, achieving 19% accuracy and compliance with state records.
  • Collaborated with behavioral specialists to develop interventions for children exhibiting challenging behaviors, leading to a 55% reduction in incidents.
  • Achieved a 32% improvement in child developmental assessments by integrating new screening tools and methods.
  • Collaborated with team of 7 in the development of initiative.
  • Increased program enrollment by 67% through community outreach and creating a welcoming, high-quality environment.
  • Secured partnerships with Lakeside Partners to provide specialized services for children with disabilities, increasing resource availability by 30%.
  • Conducted 4 staff evaluations quarterly, providing feedback and leading to a 19% increase in overall staff productivity.
  • Successfully coordinated scheduling and registration for up to 14 children in a multiple program environment, ensuring 70% attendance accuracy.

Affiliations

  • Society for Research in Child Development (SRCD)
  • American Montessori Society
  • National Association of Family Child Care (NAFCC)
  • Association for Positive Behavior Support
  • National School-Age Care Alliance (NSACA)
  • Project Management Institute
  • National Head Start Association (NHSA)
  • National Coalition for Campus Children's Centers (NCCCC)
  • Child Welfare League of America
  • Kids Included Together (KIT) - Inclusive Child Care Member

Certifications

  • First Aid/CPR Certified
  • CompTIA Network+
  • Certificate in Pediatric Mental Health (CPMH) by Phoenix
  • Safe Crisis Management Certification (SCM)
  • CompTIA A+ Technician
  • Certified Behavior Management Specialist (CBMS)
  • Crisis Prevention Institute (CPI) Nonviolent Crisis Intervention Certified
  • Childcare Health and Safety Certification by Lakeside Partners
  • Certified in Playground Safety Inspection (CPSI)
  • Ongoing Safety and Risk Training (OSRT) in Child Care

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