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Skills

  • Team collaboration
  • Shift management
  • Food station setup
  • Fine-tuning customer interactions for repeat business
  • Front-of-house display creation
  • Dining area cleanliness
  • Item promotion
  • Guest seating arrangements
  • Business Strategy
  • Customer service

Work Experiences

  • Salads, appetizers, and cold dishes, as well as portioned desserts and brewed coffee, were all prepared by me.
  • Washed silverware, dishes, cooking utensils, equipment, and displays for buffets, restaurants, and banquets.
  • Kept up to date on the menu in order to provide accurate information and assist customers in making decisions.
  • Performed all opening, closing, and shift change duties to keep the restaurant running smoothly and the teams ready to meet customer needs.
  • Had planned ahead.
  • Kept up with current menu items, garnishes, ingredients, and preparation techniques.
  • Assisted guests by guiding them through the dining rooms and handing out menus, checking coats, and retrieving high chairs and booster seats.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Took orders and served food and beverages with the help of 16 team members.
  • Dealt professionally with customer complaints, resolving issues through diplomatic acknowledgement and a commitment to service.

Summaries

  • With extensive beverage and food knowledge, he is a fine dining expert and a cheese connoisseur.
  • Waiter with experience working in system restaurants and cafes who is goal-oriented.
  • Committed team player with the ability to work on a flexible schedule.
  • Efficient Waiter with over 4 years of experience in framework and program service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience.
  • With careful organization, he is an effective creator of service structures.
  • Waiter is a service-oriented individual who is well-versed in dining, kitchen, and cleanliness standards.
  • Highly effective at quickly picking up new skills and dealing calmly with a wide range of customer requests.
  • Professional with experience in hotel dining and catering, as well as guest services and food and beverage operations.
  • Waiter is a versatile Waiter who is well-versed in process operations and standards.
  • Upselling 15% of customers resulted in additional earnings for the restaurant and tips for the salesperson.

Accomplishments

  • Reorganized grocery store merchandise and displays, increasing output by 15%.
  • Documented and resolved initiative which led to program.
  • Reduced
  • Promoted to Waiter.
  • Initiated
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Integrated
  • Researched
  • Prepared
  • Increased

Affiliations

  • International Bartenders Association (IBA)
  • Freemason
  • Certified Food Manager through Georgia
  • Foodservice Executives Association (FEA) Member
  • National Waiters Association
  • Wine Tasting Workshop Participant, 2020, Harbor & Co.
  • Society of Human Resource Management
  • International Council of Nurses
  • American Society of Safety Professionals
  • ServSafe Alcohol certification

Certifications

  • Wine and Spirit Education Trust (WSET) Level 1
  • OSHA: Food Handling
  • Apple Certified Associate (ACA)
  • POS System Mastery Certificate - ServiceNow
  • CompTIA A+ Technician
  • Certified Public Accountant (CPA)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+
  • Leadership Certification in Hospitality - Cedar Works
  • BarSmarts Certification for Mixology and Beverage Service

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