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Skills

  • Customer feedback management
  • Supervision
  • Organization
  • Project organization
  • Sanitizing understanding
  • MS Office
  • Adherence to portion control standards
  • Vendor negotiation
  • Collaboration with culinary teams
  • Staff management

Work Experiences

  • Was in charge of hiring, training, and managing all kitchen staff, as well as employee development, disciplinary action, and performance reviews.
  • Was in charge of the day-to-day activities of 18 employees in program establishment, fostering an inspiring environment to maximize employee satisfaction.
  • Was in charge of the grill, stove, and oven, as well as cleaning all of the equipment after each shift.
  • Collaborated with dietitians to offer balanced meal options for healthcare facilities, ensuring compliance with nutritional standards.
  • Created individualized training materials for each role in the kitchen, reducing training time for new hires by 76% hours.
  • Accommodated special dietary needs for customers.
  • Achieved a 74% improvement in on-time staff start rates.
  • Created individualized training materials for each kitchen role.
  • Devised and implemented effective strategies to improve restaurant performance, streamline food preparation processes, and boost efficiency in a variety of areas.
  • Developed new recipes, outlined steps, and instructed staff on how to properly prepare them.

Summaries

  • Great multitasker with system management training and extensive food service experience.
  • Able to multi-task across different areas of the kitchen.
  • Talented chef with 18 years of experience preparing and serving a wide range of foods.
  • Dedicated kitchen manager with strong leadership and organizational abilities.
  • Achieved a 66% reduction in safety violations over 2023.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at handling large-scale events and managing food preparation for up to 7 guests, ensuring smooth and timely service flow for all occasions.
  • Accomplished multi-tasker.
  • Boosted overall productivity rates by 68% over 2022.
  • Senior Food Service Worker has been certified.

Accomplishments

  • Played a key role in integrating a point-of-sale system, resulting in improved transaction process time by 46%.
  • Led and supervised a team of 13 food service workers, ensuring compliance with state and federal health regulations.
  • Developed and implemented an employee reward program, resulting in a 78% reduction in staff turnover within 6 months.
  • Reduced customer complaints by 50% through improved staff training and enhanced customer service procedures.
  • Supported the executive team in a complete kitchen overhaul, upgrading kitchen appliances while reducing energy costs by 67%.
  • Led daily pre-shift meetings aimed at aligning team goals, cutting order processing times by 73% and improving overall delivery time.
  • Designed and launched a staff performance tracking system, improving individual productivity by 58% within 18 months.
  • Effectively managed kitchen operation during high-traffic events, ensuring a 70% improvement in staff punctuality and workflow execution.
  • Organized catering services for corporate events of up to 18 attendees, consistently receiving positive feedback on quality and efficiency.
  • Reduced inventory costs by 28% through better vendor negotiations and waste management strategies.

Affiliations

  • Association for Computing Machinery
  • National Healthy School Lunch Certification by Brightline 2015
  • International Association for Food Protection (IAFP)
  • Restaurant Facility Management Association (RFMA)
  • Hospitality Financial and Technology Professionals (HFTP)
  • Certification in Special Dietary Requirements (Gluten-Free, Vegan, etc.) from Harbor & Co. 2022
  • Membership in the Dining Services Certification Board
  • Membership in Slow Food USA
  • Programs in Partnership with system on patient nutrition needs
  • Local Health Department Food Safety Annual Certification

Certifications

  • Cross-Contamination Prevention Certification
  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • Level 2 Food Safety and Hygiene for Catering
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • Certified First Responder (CFR) - CPR/AED
  • National Restaurant Association Foodservice Management Professional (FMP)
  • Food Safety Manager Certification - Colorado

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