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Skills

  • Menu item cost analysis
  • Team management
  • Operational improvement
  • Manual dexterity
  • Food waste reduction strategies
  • First Aid/CPR
  • Attention to detail in food presentation
  • Food Preparation Efficiency
  • Food preservation and storage methods
  • Project organization

Work Experiences

  • Collaborated with senior cooks to produce banquet menus that adhered to dietary restrictions and customer preferences.
  • Assisted in training junior kitchen staff.
  • Awarded Innovation Award for excellence in supporting the timely preparation of complex banquet orders exceeding 13 guests during the program.
  • Achieved a promotion to Senior Kitchen Helper.
  • Assisted in the preparation of traditional Chinese dishes such as process, contributing to increasing customer satisfaction by 63% over 2021.
  • Collaborated with process customers to determine their needs and deliver procedure service.
  • Collaborated with kitchen team to troubleshoot last-minute customer menu changes, ensuring a seamless dining experience for all guests.
  • Assisted in dessert preparation.
  • Assisted head chef with preparation of specialty sauces.
  • Assisted at method.

Summaries

  • Accomplished in multi-tasking and handling fast-paced kitchen environments, ensuring timely delivery of banquet dishes for events hosting over 9 guests.
  • Collaborated closely with head chef on menu development and presentation, contributing to a 23% increase in sales through captivating new banquet offerings.
  • Customer service-oriented team player who excels at building relationships and fostering patron loyalty.
  • Chinese Banquet Kitchen Helper is a multi-talented Chinese Banquet Kitchen Helper who is consistently rewarded for planning and operational improvements.
  • Catered to dietary restrictions.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adhered to strict food safety protocols.
  • Within Food and Beverage, senior Chinese Banquet Kitchen Helper and outstanding performer in cross-functional collaboration and client relations.
  • Collaborated successfully with chefs in producing complex multi-course meals for large banquets, executing detailed planning and kitchen organization.

Accomplishments

  • Assisted the head chef in preparing up to 11 banquet-quality dishes per shift, maintaining consistency and high standards of food presentation.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Communicated with kitchen staff to ensure allergen-free meal preparation, catering to specific dietary needs of 6 attendees.
  • Adapted quickly to last-minute menu changes and special requests, ensuring timely menu execution for events with over 7 attendees.
  • Contributed to the redesign of storage systems, improving kitchen organization and reducing ingredient retrieval times by 29%.
  • Contributed to a successful food safety audit, achieving 3% compliance with all health and safety regulations.
  • Led the setup and organization of banquet equipment and ingredients, ensuring readiness for service by several months and improving workflow efficiency.
  • Collaborated with team of 11 in the development of initiative.
  • Applied knowledge of traditional and fusion Chinese cooking techniques, assisting with menu adaptations and improving customer satisfaction.

Affiliations

  • Rotary International
  • Society of Human Resource Management
  • Hospitality Industry Employee Association (2022)
  • Foodservice Equipment and Suppliers Association
  • Chinese Banquet Event & Hospitality Alliance (Boston)
  • World Association of Chefs Societies (WACS)
  • City Food Truck & Festival Association Member (Chicago)
  • Society of Fusion Cuisine Experts
  • Asian Cuisine Appreciation Society
  • Certified Banquet Manager Program

Certifications

  • Fire Safety for Commercial Kitchens Certification
  • OSHA Food Safety Compliance Training
  • Certified Public Accountant (CPA)
  • ServSafe
  • HACCP (Hazard Analysis and Critical Control Points) Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Ethnic Cuisine Catering Certification (Chinese, Thai, etc.)
  • Certified Hospitality Supervisor (CHS) through initiative
  • Forklift Operation Certification through method
  • Food Preparation for Large Functions/Events Course

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