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Skills

  • Sales closing
  • Invoice generation
  • Relationship development
  • Customer service
  • Client acquisition strategies
  • Inventory management
  • On-site product demonstrations
  • Communications
  • Business operations
  • CCTV

Work Experiences

  • Increased repeat business by 6% by providing superior customer service.
  • Built customer relationships and presented promotions that increased shelf space, sales, and profit.
  • Generated 14+ leads per the past year and pursued conversion opportunities with a success rate of 18%.
  • Contacted customers to schedule appointments, check on their satisfaction, and suggest new services.
  • Informed customers about new services and updated their accounts.
  • Increased sales by completing the entire sales cycle, from prospecting leads to contract negotiations and closing.
  • Achieved 73% higher efficiency.
  • Achieved Employee of the Year for highest regional sales performance by closing high-value contracts with 11 number of enterprise customers.
  • Gave product demonstrations at customers' homes, answering questions and redirecting objections in order to close sales.
  • Exceeded sales goals by 6% for 11 years in a row by establishing and nurturing profitable customer relationships.

Summaries

  • Cable and Broadband Sales Professional is a hardworking and dependable Cable and Broadband Sales Professional who excels at cross-functional collaboration and client relations.
  • Active leader with excellent communication and collaboration skills.
  • Customer-focused, strategic-thinking sales professional with over 3 years of experience cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Motivating leader who has built and managed method teams in the past.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Proficient in promoting system by leveraging risk assessment and client relations knowledge.
  • Cable and Broadband Sales Professional with client relations and workflow optimization abilities.
  • Strategic thinker with expertise in team leadership.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Six Sigma certified

Accomplishments

  • Secured 15 new contract sign-ups by delivering personalized, data-driven sales presentations, contributing to a 85% growth in quarterly sales.
  • Developed tailored training sessions for junior sales staff, increasing team-wide knowledge retention and sales performance by 39%.
  • Implemented new CRM techniques for tracking sales milestones and customer engagement, increasing pipeline visibility by 28%.
  • Proficiently utilized sales pipeline management tools such as SAP to improve lead nurturing processes and shorten sales cycles by 29%
  • Contributed to the development of a new pricing structure for bundled services that improved customer engagement and increased average deal size by 41%.
  • Orchestrated face-to-face and virtual sales workshops that attracted 2 prospects and resulted in a 32% uptake of new service packages.
  • Analyzed company-wide sales data to realign our territorial strategy, which boosted resource allocation efficiency by 77%, cutting operational costs in 2015.
  • Utilized interpersonal communication skills to negotiate and close contracts for high-value clients, increasing the company’s revenue by 28% in Columbus.
  • Developed a robust territory acquisition strategy that increased market penetration by 53% in 2020.
  • Extended product offerings based on customer feedback, boosting overall service package subscriptions by 29%.

Affiliations

  • Certified, SCTE Broadband Premises Expert (BPE) Certification
  • Affiliate, National Cable & Telecommunications Association (NCTA)
  • Graduate, Meridian's Professional Telecommunications Sales Program
  • Certified, Customer Retention Strategies for Telecommunications, procedure
  • Active Member, Cable Center's Future Leaders Program
  • Participant, Sales Leadership Program at system
  • Participant, National Telecommunications Certification Training for Broadband Sales Executives
  • Certified, Workday in Next-Gen Broadband Implementation
  • Contributor, Broadband Access Communities of the Midwest
  • Member, Broadband Forum (BBF)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Advanced Cable Communications Technician (ACCT) Certification - SCTE
  • Cisco Certified Internetwork Expert (CCIE)
  • Microsoft Office Specialist (MOS)
  • Certified Telecommunications Network Specialist (CTNS)
  • Salesforce Certified Sales Cloud Consultant
  • Google Certified Professional Cloud Architect
  • Certified Business Development Manager (CBDM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)

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