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Skills

  • Logistics management
  • Collaborative leadership style
  • MS Office
  • Purchasing and procurement
  • Contract negotiation
  • Management information systems
  • Process improvement
  • Cost reduction and containment
  • Relationship development
  • Downtime reduction strategies

Work Experiences

  • Reviewed and evaluated ongoing operations while also developing initiatives to improve the process in the long run.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Was in charge of supervising, coaching, and evaluating 2 program employees.
  • Boosted productivity by 35%.
  • Assessed the strengths of employees and assigned tasks based on their experience and training.
  • Anticipated machinery breakdowns.
  • Investigated equipment failures using a variety of troubleshooting techniques.
  • Boosted team productivity by 69%.
  • Planned, organized, and monitored resources to ensure that labor, equipment, and materials were used efficiently.

Summaries

  • Advanced Operations Manager with 9 years of experience in manufacturing and production, quality assurance, and leadership.
  • Focused on keeping an eye on safety in a crowded and potentially dangerous environment.
  • Employees are directed and motivated to meet challenging performance and quality goals.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved metric% improvement in output quality.
  • Exceptional at streamlining operations and increasing throughput through cross-functional collaboration and continuous process improvement.
  • Through team leadership and process improvement, adept at improving operational stability, efficiency, and profitability.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • While promoting safety and compliance, they were successful in keeping costs low and employee job satisfaction high.
  • Well-organized, meticulous in their attention to detail, and vigilant in their pursuit of safety and environmental impact reduction goals.

Accomplishments

  • Increased on-time shipment rate by 41% by implementing priority dispatch for high-demand products during overnight shifts.
  • Resolved product issue through consumer testing.
  • Implemented real-time performance tracking using QuickBooks, leading to a 31% improvement in key operational metrics.
  • Optimized shift scheduling system resulting in labor cost savings of 6 annually through elimination of unnecessary overtime.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced team turnover by 59% by creating a supportive work culture and introducing a comprehensive employee feedback system.
  • Re-engineered workflow processes for shift handoffs, reducing errors by 79% and increasing overall efficiency.
  • Ensured zero compliance issues with OSHA standards by enforcing safety protocols and conducting quarterly safety audits.
  • Collaborated with maintenance and logistics teams to facilitate on-time repairs and reduce downtime by 73% during critical shifts.
  • Implemented Adobe Creative Suite, resulting in a streamlined workflow that improved task completion speeds by 82%.

Affiliations

  • American Marketing Association
  • Association for Supply Chain Management (ASCM) - Certification in Production and Inventory Management (CPIM)
  • International Society of Logistics (SOLE)
  • Occupational Health and Safety Management Systems (OHSMS)
  • Institute of Industrial and Systems Engineers (IISE)
  • American Society for Quality (ASQ), Certified Quality Improvement Associate (CQIA)
  • American Society of Safety Professionals
  • International Organization for Standardization (ISO) Certification Network
  • International Association of Administrative Professionals
  • Project Management Institute (PMI) - Certified Associate in Project Management (CAPM)

Certifications

  • ITIL 4 Foundation Certification
  • Salesforce
  • Certified Lean Practitioner
  • ServSafe
  • CIIE - Certified in Integrated Enterprise Excellence by Harbor & Co.
  • Six Sigma Black Belt Certification
  • Project Management Professional (PMP)
  • NEBOSH National General Certificate in Occupational Safety and Health
  • First Aid/CPR Certified
  • SCOR-P (Supply Chain Operations Reference Professional) Certification

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