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Skills

  • Mechanical troubleshooting
  • Security monitoring
  • Cash Counting Accuracy
  • Supervision
  • Regulatory compliance
  • Slot machine operations
  • Fast-paced environment adaptability
  • Cash Discrepancy Avoidance
  • Team training and development
  • Communication with senior management

Work Experiences

  • Contributed to cross-functional initiatives with finance, compliance, and audit teams to ensure seamless execution of count processes.
  • Analyzed discrepancies and trends for finance.
  • Collaborated with finance, compliance, and audit teams.
  • Collaborated with cross-functional teams.
  • Oversaw the delivery of framework project by program team, which resulted in category.
  • Audited daily drop collections adhering to gaming regulations and financial protocols, safeguarding casino assets and confirming accuracy.
  • Achieved a 66% reduction in counting errors.
  • Achieved a 54% improvement in audit results.
  • Consistently completed currency counts.
  • Coordinated the physical transport of large monetary sums, ensuring strict adherence to security protocols and minimizing risks.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Completed count team tasks during high-volume events.
  • Consistently met monthly accuracy goals.
  • Ability to produce detailed variance reports.
  • Contributed to operational efficiency.
  • Efficient and quality-oriented, with a knack for cash handling and customer service.
  • Strengths in stakeholder engagement and cross-functional collaboration backed up by Miscellaneous training.
  • Count Team Member with expertise in gaming regulation compliance.
  • Count Team Member with a deep understanding of gaming regulation compliance and financial safeguarding, specializing in error reduction strategies.
  • A track record of evaluating slot machine functionality and resolving problems.

Accomplishments

  • Adhered to all regulatory rules and internal controls, resulting in a 80% compliance pass rate during annual audits.
  • Enhanced the integrity of daily counts by integrating enhanced machine reconciliation techniques, decreasing manual reporting errors by 72% %.
  • Tracked and documented currency shortages and overages across the count team, significantly improving month-end accuracy by 46%.
  • Reduced waste and redundancies by introducing streamlined reconciliation techniques, improving team performance metrics by 31% %.
  • Monitored and secured cash storage vaults by following advanced security protocols, effectively mitigating risks by 75% over 14 months.
  • Successfully reconciled slot and table game revenues, ensuring error-free report generation for over 8 machines/units.
  • Introduced new technologies and best practices in cash-handling procedures, which increased overall productivity by 52% over 14 months.
  • Implemented security protocols during cash transport and storage, reducing risk of theft or discrepancies by 38% %.
  • Led quarterly reviews and recalibrations of internal counting and tracking procedures, resulting in a 25% decline in misstated revenues.
  • Cross-trained in security protocols to safeguard currency storage units, maintaining 100% accountability for over $16 transported daily.

Affiliations

  • Project Management Institute
  • Association for Financial Professionals (AFP)
  • Association of Certified Fraud Examiners (ACFE)
  • Casino Essentials Training Program
  • Rotary International
  • Society of Women Engineers
  • Compliance and Audit Risk Network Association (CARN)
  • International Association of Financial Crimes Investigators (IAFCI)
  • Professional Count Room Operations Group
  • International Casino Operations Association (ICOA)

Certifications

  • Security Procedures Training from metric
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • Certified Professional Compliance Officer (CPCO) from method
  • Certified Advanced Slot Machine Operations from method
  • Certified in Risk and Information Systems Control (CRISC) from ISACA
  • Certified Treasury Professional (CTP) from Association for Financial Professionals
  • Certified Gaming Supervisor (CGS) from category
  • CompTIA Network+
  • Management of Gaming Operations Certification from metric

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