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Skills

  • Operational improvement
  • Product classification
  • End-to-end export process management
  • Relationship development
  • Continuous improvement methodologies
  • Certificate of Origin Preparation
  • Export onboarding and training programs
  • Communications
  • Cross-functional team collaboration
  • Regulatory compliance

Work Experiences

  • Collaborated with engineering and production teams.
  • Aligned internal teams.
  • Prepared, checked, and filed documentation with the framework department.
  • Achieved a 100% pass rate for 2020.
  • Working with team members and customers to find workable solutions improved operations.
  • Collaborated with the supply chain team.
  • Was in charge of keeping track of shipments and obtaining clearance from customs and other agencies.
  • Was in charge of all tasks delegated to me, including project management and budget management.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Achieved results over 2019.

Summaries

  • Built SOPs to enhance efficiency.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Looking forward to taking on a new challenge with a successful team.
  • Budget management in standard settings and process improvement in cross-functional collaboration settings.
  • Strong technical skills and experience in quality assurance.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Export Account Coordinator.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Capable of advising clients on the best options and solutions.
  • Knowledge of SAP in depth, as well as quality assurance and data analysis abilities.
  • Looking to bring 18 years of experience to a new challenging role with room for growth.

Accomplishments

  • Worked closely with cross-functional teams including sales, logistics, and compliance to ensure a seamless export process, achieving 72% on-time shipments.
  • Collaborated with the finance department to reconcile freight invoices and resolve discrepancies, resulting in an annual freight cost reduction of $139,000.
  • Streamlined export documentation processes by utilizing Asana, reducing document preparation time by 67% and expediting shipment timelines.
  • Led process improvements in the export department, shortening the quote response timeline by 72% and improving customer satisfaction scores.
  • Coordinated logistics and export compliance documentation for 11 shipments monthly, ensuring adherence to regional regulations in Raleigh and reducing delays by 22%.
  • Maintained continuous audit readiness by conducting internal checks on export processes, leading to a 100% pass rate during 2018 regulatory inspections.
  • Developed and maintained strong relationships with carriers and vendors, negotiating freight rates and reducing transportation costs by 31%.
  • Managed export operations for 6 international markets, ensuring customer orders were fulfilled within prescribed timeframes and boosting client satisfaction by 51%.
  • Spearheaded the contract renegotiations with major carriers, achieving freight cost savings of 68% over 2020.
  • Improved department efficiency by developing standardized templates for export documents, reducing preparation time by 46% and error rates.

Affiliations

  • Annual attendee at the Global Trade Review (GTR) conference, discussing trade finance and compliance costs reduction strategies with industry leaders.
  • Contributor to the International Organization for Standardization (ISO) Technical Committee for Supply Chain Security, focusing on effective export risk mitigation strategies.
  • Annual contributor to discussions at the International Federation of Exporters and Importers (IFEI), focusing on updates in trade compliance and export control.
  • Member of the Maritime Exchange for the Delaware River and Bay, contributing to initiatives on improving efficiency in export marine shipping routes.
  • Completed the Certified Global Business Professional (CGBP) exam, demonstrating proficiency in international trade operations and regulatory frameworks.
  • Certified member of the Council of Supply Chain Management Professionals (CSCMP), focusing on streamlining transportation processes and reducing compliance risks.
  • Member of the Hazardous Materials Safety Professionals Association, staying updated on dangerous materials handling, especially in export logistics.
  • Member of Green Supply Chain Network, working on sustainability practices and efficiency improvements within export logistics.
  • Member of the Freight Brokers Network, leveraging connections to streamline complex logistical routing for international shipments and reduce lead times.
  • Participant in the Logistics & Supply Chain Forum, contributing to insightful discussions on reducing costs and improving shipping speed for global exports.

Certifications

  • Licensed Customs Broker - procedure
  • Export Packaging Specialist
  • Microsoft Office Specialist (MOS)
  • International Traffic in Arms Regulations (ITAR) Training Certification
  • Institute of Export & International Trade Certified Diploma
  • American Academy of Financial Management (AAFM)
  • Customs Trade Partnership Against Terrorism (C-TPAT) Certification
  • Association for Project Management (APM)
  • Certified Specialist in Supplier Diversity (CSSD)
  • SAP Certified Application Associate

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