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Skills

  • Excel in category
  • Quick learner
  • Excellent communication
  • Laboratory Practices
  • Financial records and processing
  • Territory Sales Experience
  • Drug inventory management
  • Weekly Payroll
  • Pharmacy operations management
  • Customer satisfaction

Work Experiences

  • Achieved a 49% increase in immunizations delivered.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • New metric and system guidelines were implemented, reducing administrative errors from 4% to 7%.
  • Amplified team engagement through peer recognition programs.
  • Achieved results in 2016.
  • Answered an average of 12 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Vaccinated patients to protect them from diseases such as influenza, pneumonia, and others.
  • Authored SOPs on high-risk medication management.
  • Aligned pharmacy services with community needs.

Summaries

  • Design and development of successful metric embedded software applications in the past.
  • Highly organized, efficiency-oriented, and committed to avoiding errors.
  • Excellent communication skills, as well as a strong desire to educate patients about medication therapies.
  • In Arizona, I am currently licensed.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Pharmacy Team Leader is a multi-talented Pharmacy Team Leader who is consistently rewarded for planning and operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Costs were consistently reduced while profits were increased.
  • In a busy pharmacy environment, highly adaptable Pharmacy Team Leader providing medical assistance and support to patients.

Accomplishments

  • Designed a workflow optimization process that increased pharmacy throughput by 44%, while reducing wait-time for patients by several months.
  • Represented
  • Recommended
  • Ensured
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Integrated
  • Managed
  • Collaborated with insurance companies to resolve claim rejections, improving reimbursement processing times by 27%.
  • Business Development: Initiated two key partnerships which resulted in standard revenue growth.
  • Recorded

Affiliations

  • Member of College of Psychiatric and Neurologic Pharmacists (CPNP)
  • Community Development and Patient Health Promotion with category
  • Member of the International Pharmaceutical Federation (FIP)
  • Society of Human Resource Management
  • Association for Supply Chain Management (APICS)
  • Rotary International
  • American Pharmacists Association (APhA)
  • American Medical Informatics Association
  • Association for Computing Machinery
  • American Society of Consultant Pharmacists (ASCP)

Certifications

  • Regulatory Compliance in Pharmacy Standards - Summit Group
  • Pharmacy Quality Alliance (PQA) Certification
  • Advanced Pharmacy Leadership Training - Ironclad Systems
  • Six Sigma Green Belt - Healthcare Focus - Beacon Labs
  • Pharmacy-Based Immunization Delivery Certification
  • Pharmaceutical Sales and Marketing Certification
  • Apple Certified Associate (ACA)
  • CompTIA Security+
  • Drug Utilization Review Training - Cedar Works
  • Certified Diabetes Educator (CDE) - Ironclad Systems

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