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Skills

  • Team building
  • Food production scalability
  • Cake decorating
  • Conflict resolution in dynamic environments
  • Supervision
  • Customer service
  • French baking techniques
  • Relationship development
  • Advanced dough mixing techniques
  • Batch documentation for auditing

Work Experiences

  • Was in charge of cleaning and maintaining the kitchen equipment and oven.
  • Replenished and rotated food items following proper food cooling and storage procedures.
  • Provided professional and effective customer service to 17 bakery customers every day.
  • Mixed dough, scaled breads and cakes, fried doughnuts, and handled all aspects of baking.
  • Assisted in the development of new trainings.
  • Inventory, labor, expenses, and other operational processes were all under my control.
  • Assisted with inventory management.
  • Increased weekly production of framework items by 7%, resulting in an increase in sales of 9%.
  • Conducted regular equipment maintenance checks, extending the lifespan of mixers and other prep tools by 73% years.
  • Boosted sales by 68% in 2022.

Summaries

  • Accomplished in collaborating with teams to introduce new dough varieties, driving a 80% increase in sales within 2020 and catering to diverse customer preferences.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Costs were consistently reduced while profits were increased.
  • Clear understanding of risk assessment and data analysis as well as workflow optimization training.
  • Achieved zero safety violations in 2019.
  • Achieved 85% time improvement on every batch.
  • Collaborated with quality control.
  • Achieved zero safety violations over 8 years.
  • Award-winning Dough Prep Worker recognized for surpassing production targets and maintaining high standards, contributing to a 73% customer satisfaction increase.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Ensured adherence to quality control checks by working closely with bakers to maintain product consistency across all batches.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Improved process efficiency by reorganizing prep stations, leading to a 82% increase in workspace and task efficiency.
  • Documented and resolved system which led to method.
  • Assisted in the development of seasonally adjusted dough formulations, improving sales by offering limited-time specialty products.
  • Minimized production delays by actively communicating with equipment, ingredient, and packaging teams to preempt potential bottlenecks.
  • Collaborated with the quality assurance team to develop new training modules, improving prep workers' knowledge of ingredient sensitivities and allergens by 24%.
  • Collaborated with product development teams to create custom dough recipes tailored to client needs, improving customer satisfaction.
  • Automated ingredient measurement processes, reducing manual errors and increasing production speed by 47%.
  • Managed large-scale dough production, handling up to 11 pounds of dough per shift while maintaining product quality standards.

Affiliations

  • Rotary International
  • Association of Information Technology Professionals
  • International Association of Administrative Professionals
  • Specialty Food Association
  • American Pie Council
  • Food Service Consultants Society International (FCSI)
  • Association for Computing Machinery
  • American Culinary Federation (ACF)
  • Association for Manufacturing Excellence (AME)
  • Certified Food Scientist (CFS) Lean

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • Google Certified Professional Cloud Architect
  • Preventive Controls Qualified Individual (PCQI) Certification
  • Certified Public Accountant
  • Certificate in Bakery Production Optimization
  • Food Safety and Sanitation Certification
  • ServSafe
  • Certified Food Protection Manager (CFPM)
  • Certified Business Analysis Professional (CBAP)

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