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Skills

  • Chauffeuring
  • Advanced interpersonal skills
  • Articulate and well-spoken
  • Interior decorating
  • Strong communication skills
  • Flexible
  • Filing and data archiving
  • Schedule management
  • Social media savvy
  • Executive presentation development

Work Experiences

  • Was responsible for managing a two-man line for a kitchen that required 24-hour operations on my own.
  • Invented
  • Made sure that personal and professional documents were filed properly.
  • Handled incoming mail, bills, and invoices, as well as taking the necessary actions.
  • Was in charge of all vehicle maintenance.
  • Managed
  • Ran errands for customers, including grocery shopping and other essentials.
  • Kept track of everything.
  • Created a clean and organized patient environment to cultivate wellness.
  • Management consistently complimented me on my excellent customer service.

Summaries

  • Through 12 years of experience in related roles, I am actively pursuing a Personal Attendant role to apply a skill for serving others.
  • Motivated individual.
  • Skilled at keeping track of a client's vitals, light housekeeping, and personal care such as launched and optimized.
  • Ambitious
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Proactive
  • Empathetic Care Worker who cultivates a trusting, stimulating, and varied lifestyle for residents through a sensitive and compassionate approach.
  • Providing bedside and personal care, including ambulation and personal hygiene assistance, is second nature to her.
  • Within Miscellaneous, senior Personal Attendant and outstanding performer in project management and budget management.
  • Excellent interpersonal and communication skills.

Accomplishments

  • Collaborated with team of 6 in the development of initiative.
  • Waste Management: Effectively decreased food waste by 20% and reduced annual food waste costs by $20,000.
  • Increased sales 15% over several months.
  • Assisted in scheduling and attending client medical appointments, streamlining the coordination process and eliminating appointment conflicts.
  • Client Relations:: initiative metric
  • Reduced client medication non-compliance by 35% through accurate administration and maintaining open lines of communication with prescribing doctors.
  • Reduced total response time to client requests by optimizing daily schedules and workflows, resulting in improved satisfaction scores by 39%.
  • Collaborated with multidisciplinary care team to decrease hospital readmission rates by 28% through proactive health interventions for patients at high risk.
  • Reduced client stress and agitation during health crises by deploying effective de-escalation techniques and compassionate care approaches.
  • Customer Focus: Supported lunch and dinner service for five off-site senior facilities for 90+ customers with wide variety of dietary limitations and allergy restrictions.

Affiliations

  • National Hospice and Palliative Care Organization
  • National Council for Certified Dementia Practitioners
  • American Medical Informatics Association
  • American Diabetes Association – Community Volunteer Network
  • Association of Information Technology Professionals
  • Rotary International
  • International Council on Active Aging (ICAA)
  • Domestic Workers Alliance
  • Society of Human Resource Management
  • Project Management Institute

Certifications

  • Certified Behavioral Health Specialist, National Alliance on Mental Illness (NAMI)
  • Association for Project Management (APM)
  • Certified Developmental Disabilities Caregiver, American Network of Community Options and Resources (ANCOR)
  • First Aid/CPR Certified
  • Certified in Elderly Care Planning, The Society of Certified Senior Advisors (CSA)
  • Medication Aide Certification Program (MACP), process
  • Nonviolent Crisis Intervention Certification, Crisis Prevention Institute (CPI)
  • Certified in Special Needs Care, National Association of Special Education Teachers (NASET)
  • Certified Business Analysis Professional (CBAP)
  • Certified Memory Care Provider, National Institute for Dementia Education

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