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Skills

  • Planning and coordination
  • Adaptation of Educational Materials
  • Government form translation compliance
  • Facilitating multilingual business meetings
  • Attention to linguistic and cultural nuances
  • Understanding of medical terminology
  • Adherence to confidentiality standards
  • Transposing
  • Conversational fluency in Mandarin
  • Process editing

Work Experiences

  • Benefited over 17 students.
  • Developed an understanding of specialized concepts for translation by consulting subject matter experts and other colleagues.
  • Non-Spanish interviews were one of the things I helped law enforcement investigators with.
  • Boosted site traffic from system by 16%.
  • Achieved 99% client satisfaction rating by translating government documents and forms accurately and on time.
  • Was in charge of all tasks delegated to me, including client relations and team leadership.
  • Advocated for standardized interpreter protocols at program and presented best practices to over 13 attendees.
  • Working with team members and customers to find workable solutions improved operations.
  • Used Workday to compile data gathered from various sources.
  • Learned stakeholder engagement and strategic planning to help with office needs.

Summaries

  • Strategic thinker with expertise in data analysis.
  • Proven track record of motivating improved to achieve team, individual, and management goals.
  • Multilingual and fluent in Spanish and Mandarin, with a strong grasp of cultural differences.
  • Team leadership in framework settings and team leadership in performance reporting settings.
  • Boosted client satisfaction by 29%.
  • Certified interpreter specializing in intercultural mediation.
  • Achieved results within 16 months.
  • Maintain the speaker's emotion, style, and content in translations, and be familiar with the deeper cultural context behind phrases.
  • Community Interpreter with workflow optimization and budget management abilities.
  • Certified in Spanish and experienced in translating formal government documents, minimizing case delays and misunderstandings in legal processes.

Accomplishments

  • Translated and proofread 4 pages of technical documents for Miscellaneous, ensuring consistency in both technical terminology and cultural nuances.
  • Volunteered over 11 hours with non-profits to provide interpretation services to underserved communities, supporting access to essential services.
  • Spearheaded the development of language access procedures in Miscellaneous, ensuring multilingual support for all department communications.
  • Achieved a 83% accuracy rate in simultaneous interpretation during fast-paced meetings, providing reliable communication for all stakeholders.
  • Delivered simultaneous interpretation for contract negotiations, supporting clear communication between parties and contributing to a successful agreement.
  • Specialized in interpreting healthcare documents and protocols, allowing better integration of medical services for non-native speakers.
  • Interpreted for 14 stakeholders during complex, high-level committee meetings to ensure all parties understood key strategic decisions.
  • Consulted with development teams to localize user interfaces for an international software release, contributing to a successful 82% increase in user adoption.
  • Provided linguistic and cultural consultation for the release of Adobe Creative Suite in the Southwest, contributing to its successful launch.
  • Provided mediation between community members and public services, bridging linguistic and cultural gaps in high-importance social work cases.

Affiliations

  • Certificate of court interpretation from program, improving accuracy in high-pressure environments like trials and depositions.
  • Hosted webinars through Harbor & Co. For professional interpreters focusing on rapid-response interpretation skills.
  • Partnered with framework to beta-test software solutions assisting in real-time interpretation for multinational clients.
  • Participated in Meridian’s annual conference focusing on crisis communication and interpreter ethics.
  • Volunteer Spanish interpreter for standard, facilitating communication in crisis situations.
  • Volunteer interpreter for category, providing language services for community outreach and patient advocacy in 2021.
  • Affiliation with American Translators Association (ATA) to stay informed on best practices in translation and interpretation.
  • Participated in 2022 symposium hosted by method on technology’s role in enhancing interpreter accuracy and efficiency.
  • Completed cultural competency workshops with Lakeside Partners, strengthening skills in interpreting for diverse cultural environments.
  • Certified in Advanced Simultaneous Interpretation Techniques from initiative, improving the speed and accuracy of translations.

Certifications

  • Advanced Certificate in Court Interpreting - Northwind
  • Advanced Medical Interpreter Workshop - initiative
  • Salesforce
  • Master Court Interpreter - State Judicial Council North Carolina
  • SAP Certified Application Associate
  • ATA Certification (American Translators Association) - standard
  • CompTIA Security+
  • Certified Mental Health Interpreter - metric
  • Certificate of Specialization in Intercultural Mediation - metric
  • Cisco Certified Internetwork Expert (CCIE)

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