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Skills

  • Culturally competent care
  • Wound care expertise
  • Coagulation interventions
  • Rheumatology
  • Expertise in standard billing
  • Medicaid regulations
  • Staff training and motivation
  • TDX
  • Extensive medical terminology knowledge
  • Regulatory requirements

Work Experiences

  • Pushed for strategic changes to improve operational and organizational efficiency.
  • Achieved 42% growth year-on-year.
  • Boosted average contract value by 25%.
  • Conducted in-depth customer analytics.
  • Accelerated product development timelines.
  • Prioritized and allocated valuable resources to meet business objectives.
  • Devised and implemented business plans for the design, development, and maintenance of customer operations.
  • Achieved a 68% improvement in overall employee satisfaction.
  • Boosted engagement.
  • Collaboratively designed a culture transformation initiative.

Summaries

  • Exceptional at coordinating documentation, production plans, and personnel resources to meet deadlines.
  • Senior Director with 10 years of successful performance reporting and project management experience.
  • Nurse who specializes in supply management, documentation, and referrals for children.
  • Nursing professional with 11+ years of experience in procedure settings working with pediatric patients.
  • Dedicated to long-term problem solving and achieving big-picture objectives.
  • Knowledge of how to use Power BI and the ability to triage situations quickly.
  • Registered nurse with over 12 years of experience leading initiatives to improve clinical documentation, clinical processes, and nurses' clinical knowledge.
  • Expert Billing Supervisor has a track record of running a department efficiently and accurately.
  • Planning and implementing standard infrastructure is something I'm good at.
  • Senior Director with experience in providing inpatient psychiatric hospital care to at-risk youth.

Accomplishments

  • Taught 12 classes per semester.
  • Designed and implemented risk mitigation strategies which reduced incident-related costs by $6 and improved disaster recovery processes.
  • Perinatal Care: Assisted physicians in focus studies in prenatal care. Performed basic physical assessments of newborns and infants.
  • Guided the company through a regulatory shift, maintaining compliance and avoiding $16 in potential costs or penalties.
  • Championed organization-wide diversity program, increasing minority leadership by 67% and significantly enhancing organizational culture.
  • Home Aid: Assisted patients with bathing, dressing, daily hygiene care and grooming. Provided patients with transportation to and from doctor appointments.
  • Collaboration: Collaborated with physicians to plan and implement patient care.
  • Implemented company’s first comprehensive KPI framework, improving performance tracking and decision-making clarity for senior leadership.
  • Patient Transfer: Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
  • Resolved product issue through consumer testing.

Affiliations

  • Business Relationship Management Institute (BRMI)
  • Council of Supply Chain Management Professionals (CSCMP)
  • Society of Human Resource Management
  • Executive Membership at Gartner Research Circle
  • Association of Executive Search and Leadership Consultants (AESC)
  • Management Study Association (MSA)
  • Association for Corporate Growth (ACG)
  • Institute of Directors (IoD)
  • Society for Information Management (SIM)
  • National Association of Social Workers

Certifications

  • Certified Home Health Aide
  • Current ITIL certification
  • Cisco Certified Network Associate (CCNA)
  • Apple Certified Associate (ACA)
  • Oncology Certified Nurse Practitioner
  • ANA Certified in Diabetes Management
  • Registered Nurse Practitioner in the State of Georgia, License number 5
  • ANA Certified in Family Psychiatric & Mental Health NP
  • CompTIA Network+
  • CEO Leadership Academy - Harbor & Co.

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