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Skills

  • Project management
  • Post office operations
  • Loan officer
  • User interface understanding
  • Managing office supply inventory
  • Datatech The Farmer's Office
  • Conflict resolution
  • Skilled in Microsoft Office
  • Medical billing and coding
  • Medical claims coding

Work Experiences

  • Conducted diligent follow-up.
  • Administered payroll processing for a team of 16 employees, ensuring timely and accurate payment following local labor regulations.
  • Metric helped me achieve $45,000.
  • Achieved improvement within the past year.
  • Authored and maintained the medical office’s policy and procedures manual, resulting in clearer guidance and a 32% reduction in non-compliance incidents.
  • Complied with local labor regulations.
  • Improved bill payment timeliness by developing flexible payment plans for patients.
  • Answered an average of 3 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Was in charge of financial documents like expense reports and invoices.
  • Created a new employee evaluation process that resulted in significant performance improvements.

Summaries

  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Achieved 0 data breaches in 2022.
  • Accelerated revenue cycle.
  • For a busy framework practice, a capable Medical Office Manager Assistant capable of handling all medical administrative needs.
  • Medical Office Manager Assistant is a well-organized Medical Office Manager Assistant who is well-versed in healthcare processes and administrative requirements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Goal-oriented and friendly, with a track record of updating traditional offices to improve patient satisfaction.
  • HubSpot advanced abilities
  • A goal-oriented leader with a knack for optimizing clinic workflows, improving patient check-in times by 69% through effective front-desk operations management.

Accomplishments

  • Perfected end-of-day reconciliation by establishing improved protocols, decreasing transaction discrepancies by 43%.
  • Created and implemented a more efficient referral tracking system, reducing miscommunications between departments and external providers by 75%.
  • Helped the office achieve compliance with updated HIPAA regulations through employee training and better data security protocols.
  • Spearheaded the transition to a new electronic health record (EHR) system, reducing administrative processing time by 43%.
  • Increased patient retention by 85% through the development of a proactive follow-up system after patient visits.
  • Worked with IT to automate the patient reminder system, reducing manual staff labor related to appointment scheduling by 71%.
  • Documented and resolved category which led to method.
  • Resolved product issue through consumer testing.
  • Enhanced communication between clinical and administrative teams, improving policy adoption rates by 77%.
  • Increased sales 6% over the past year.

Affiliations

  • American Association of Medical Assistants (AAMA)
  • American Academy of Professional Coders (AAPC)
  • Lions Club
  • National Alliance of Medical Auditing Specialists (NAMAS)
  • American Marketing Association
  • National Association of Medical Office Managers (NAMOM)
  • Society of Women Engineers
  • Society for Human Resource Management (SHRM)
  • American Health Information Management Association (AHIMA)
  • Project Management Institute

Certifications

  • Certified Medical Office Manager (CMOM) - 2019
  • Project Management Professional (PMP)
  • Certified Healthcare Financial Professional (CHFP) - 2020
  • Certified Healthcare Administrative Professional (cHAP) - 2017
  • Electronic Health Records Specialist Certification (CEHRS) - 2020
  • Certified Professional Medical Services Management (CPMSM) - 2015
  • CompTIA Security+
  • Medical Office Assistant (MOA) Diploma - 2015
  • Healthcare Compliance Certification Board (HCCB) - 2022
  • Microsoft Certified Systems Engineer (MCSE)

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