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Skills

  • Continuous feedback integration
  • Root cause analysis
  • Process optimization
  • Performance testing
  • Employee training and development
  • Operational improvement
  • Problem resolution
  • MS Office
  • Audit planning and execution
  • Relationship development

Work Experiences

  • Interpreted test results by comparing them to established specifications and control limits, and then made recommendations about whether or not the data should be released.
  • Identified the root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout the product development process.
  • Conducted pattern analysis.
  • Conducted a visual inspection of products to determine if they met quality standards.
  • Conducted root cause analysis on 7 recurring issues.
  • Analyzed operational quality metrics.
  • Achieved Excellence Award recognition for consistent compliance.
  • Followed safety and clean-up procedures to comply with agency and regulatory mandates.
  • Oversaw testing procedures and ensured that tests were carried out in accordance with item specifications and protocol.
  • Achieved 6% faster market readiness.

Summaries

  • Strengths in client relations and strategic planning backed up by Manufacturing and Production training.
  • Quality Control Analyst with experience in both qualitative and quantitative analysis techniques.
  • Methodical Quality Control Analyst with experience creating protocols to improve manufacturing quality.
  • Assurance Quality Services Auditor with a strong focus on continuous improvement and vendor quality audits, driving reductions in non-compliance by 77%. Known for delivering cost-saving solutions, eliminating $16 in recurring audit issues over 6 months.
  • Achieved remediation within 7 days.
  • Dedicated to learning, growing, and succeeding in Manufacturing and Production.
  • Adept at supplier quality management.
  • Achieved President's Club-recognized levels of compliance.
  • Achieved 69% better efficiency and audit accuracy.
  • Adept at audit process automation.

Accomplishments

  • Implemented Lean Six Sigma methodologies, driving a 38% reduction in non-conformance incidents across all operational units.
  • Authored comprehensive audit reports for a range of stakeholders, leading to actionable insights that improved overall company audit scores.
  • Successfully closed 8 corrective action plans resulting from internal and external audits, driving a 69% improvement in quality assurance processes.
  • Reduced audit backlog from 5 to 14 by optimizing resource allocation and implementing time-saving templates/processes.
  • Liaised with Quality Control and Supply Chain Departments, successfully introducing 7 corrective actions that improved supplier compliance by 40%.
  • Streamlined audit data collection using Power BI, reducing audit reporting time by procedure and improving accuracy by 31%.
  • Presented audit findings and risk assessments during senior management reviews, resulting in the adoption of 6 critical process changes.
  • Handled end-to-end audit planning and execution, securing compliance with regulatory, customer, and ISO ITIL standards with zero non-conformances.
  • Collaborated with team of 18 in the development of system.
  • Focused on non-conformance trend analysis and process optimization, resulting in a 79% issue resolution rate improvement over 18 months.

Affiliations

  • International Association of Administrative Professionals
  • Lions Club
  • Society of Automotive Engineers (SAE) - Focused on auditing supplier quality within the automotive sector, contributing to supplier performance improvement.
  • Society of Quality Control Engineers - Member since 2024, contributing to industry white papers on defect and root cause analysis.
  • National Association of Social Workers
  • International Association of Quality Auditors (IAQA) - Engaging in peer-reviewed research on audit strategies and practices.
  • American Academy of Financial Management - Conducting financial audits that assess the implementation of preventive corrective measures.
  • International Organization for Standardization (ISO) Practitioner - Certified in ISO OSHA relevant standards, conducting regular compliance audits.
  • Quality Inspection Association (QIA) - Collaborating on best practices for designing defect identification systems for real-time corrections.
  • International Institute of Auditors and Inspectors - Attending annual conferences focused on audit automation and inspection readiness.

Certifications

  • Certificate in Operational Excellence (COE)
  • Certified Supply Chain Auditor (CSCA)
  • Certified Quality Auditor (CQA) – process
  • Certified Food Safety Auditor (CFSA) - ASQ
  • CompTIA Network+
  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Root Cause Analysis Certification - Lakeside Partners or Online Training
  • Certified Fraud Examiner (CFE) - process
  • Certified Supplier Quality Professional (CSQP)

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