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Skills

  • Home care
  • Patient education and counseling
  • EMR / EHR
  • Patient and family advocacy
  • Interpreting lab results and radiology reports
  • Health screening and diagnostic testing
  • Accurate patient documentation
  • Occupational health experience
  • Acute case management
  • Empathy and patient-centered communication

Work Experiences

  • Recorded details about all therapies, including standard and framework to keep patient charts up to date.
  • Medication and IV administration, catheter insertion, and airway management were among the interventions I implemented.
  • Achieved a 50% improvement in acute case outcomes.
  • Used nursing judgment to conduct telephone triage to the patient, family, and significant others in accordance with protocol.
  • Followed strict safety precautions by calculating the correct dosages before administering medications.
  • Led a successful 3-person team of registered nurses, licensed practical nurses, and ancillary staff.
  • Administered medications orally, intravenously, and intramuscularly, and tracked responses to address new concerns.
  • Used data to meet care coordination needs across settings in collaboration with the patient, family, and other care providers.
  • Coordinated discharge plans with physicians and created outpatient instructions for patients who were not admitted to the hospital.
  • Administered medical care with precision and empathy to over 7 urgent care patients daily, achieving patient satisfaction scores exceeding 58%.

Summaries

  • Considered to be a hard worker with a strong desire to succeed.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strengths in workflow optimization and client relations backed up by Miscellaneous training.
  • To develop, execute, and evaluate a plan of care, collects and assesses patient health status data.
  • Cross-functional collaboration is something I'm very familiar with.
  • Clear understanding of process improvement and cross-functional collaboration as well as performance reporting training.
  • Achieved a 24% improvement in case outcomes.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished Urgent Care Nurse with 17 years of experience.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated 2 health screenings per day, identifying high-risk patients and coordinating care with specialists to improve patient outcomes.
  • Guided patient care interventions collaboratively with primary care physicians and specialists, reducing unnecessary hospital readmissions by 20%.
  • Documented and resolved method which led to initiative.
  • Standardized the documentation process across all clinicians, leading to a 83%-improvement in documentation accuracy during 2017 compliance review.
  • Successfully handled an average caseload of 10 patients per shift, ensuring timely and compassionate care in a fast-paced environment.
  • Implemented evidence-based protocols, reducing acute care admission by 71% over a 2021-month period.
  • Spearheaded de-escalation training for staff, reducing patient verbal altercations by 32%.
  • Collaborated with an interdisciplinary team to reduce patient wait times by 61%, improving overall patient satisfaction scores.
  • Collaborated with team of 12 in the development of program.

Affiliations

  • International Association of Administrative Professionals
  • Ambulatory Care Nursing Certification (ANCC)
  • International Council of Nurses
  • American Medical Informatics Association
  • Commission on Collegiate Nursing Education (CCNE)
  • Healthcare Information and Management Systems Society (HIMSS)
  • Emergency Nurses Association (ENA)
  • Association for Supply Chain Management (APICS)
  • Basic Life Support (BLS) Certification
  • Society of Trauma Nurses (STN)

Certifications

  • CompTIA A+ Technician
  • Certified Case Management (CCM)
  • Certified Urgent Care Management Professional (CUCMP)
  • First Aid/CPR Certified
  • Project Management Professional (PMP)
  • Certified Pediatric Emergency Nurse (CPEN)
  • Oncology Nursing Certification (OCN)
  • Wound Care Certification (WCC)
  • Organizational Leadership for Nurse Executives Certification
  • National Institute for Occupational Safety and Health (NIOSH) Certified

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