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Skills

  • Supervision
  • Equipment procurement and maintenance
  • Problem resolution
  • Effective player-coach communication
  • Event logistics coordination
  • Team management
  • RFI Scanners
  • CCTV
  • Brand management
  • Data-driven decision making

Work Experiences

  • Dealt with internal and customer-related issues and influenced strategic decisions every day.
  • Handled $14 in funds every day in a fast-paced program environment.
  • Achieved a 42% accuracy rate in scheduling.
  • Spearheaded the reorganization of various departments in order to increase productivity.
  • Increased profit by combining market knowledge and natural leadership abilities.
  • Trained Volleyball Team Managers and Volleyball Team Managers in customer service initiatives, resulting in a client retention rate of 16% in 10 the past year.
  • Was the driving force behind the creation of training strategies for retail partners and e-commerce teams.
  • Improved the overall efficiency and productivity of the team.
  • Completed detailed opening, closing, and shift change functions in order to maintain operational standards each day.
  • Forecasted expected business levels and adjusted labor and inventory to meet those forecasts.

Summaries

  • Motivating leader who has built and managed program teams in the past.
  • Expert in program with a strong aptitude for implemented and improved.
  • By leveraging a tenacious approach and strong attention to detail, forward-thinking Volleyball Team Manager is capable of producing high-quality initiative work.
  • With over 13 years of experience in scheduling, staff training, protocol development, and process improvements, this manager is resourceful and adaptable.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Communicative and team-oriented, with Tableau expertise.
  • Professional multitasker with exceptional poise and composure.
  • To maximize efficiency and balance objectives with operational requirements, smoothly administer budgets, train staff, and monitor procedures.
  • Proficient in promoting initiative by leveraging risk assessment and budget management knowledge.
  • Volleyball Team Manager with data analysis and project management abilities.

Accomplishments

  • Handled the team’s budget allocation for travel, gear, and nutritional expenses, staying under budget by 25% for 2021.
  • Collaborated with sports marketing team to increase the team’s social media following by 4% over the course of one year.
  • Secured partnerships with local venues to host practice games, ensuring ample facilities and improving scheduling efficiency by 44%.
  • Developed a protocol for injury management and rehabilitation in collaboration with athletic trainers, cutting down recovery times from several months to three years.
  • Implemented a tracking system for training attendance and performance, which led to 84% improvement in practice consistency and availability.
  • Worked with design agencies to rebrand team merchandise, launching a new line of products that led to a 32% increase in sales over 6 months.
  • Worked closely with nutritionists to prepare tailored player meal plans for optimum performance, reducing player fatigue by 57% in high-pressure games.
  • Served as the main point of contact for player families, ensuring seamless communication and coordination, which resulted in higher overall player support during away games.
  • Organized travel and on-ground transportation plans for 4 out-of-state matches, ensuring seamless team mobility and punctuality.
  • Arranged motivational guest speakers for team meetings, positively impacting player mental resilience as reflected in a 23% reduction in mid-season burnout.

Affiliations

  • Leadership Member, National Interscholastic Athletic Administrators Association (NIAAA), 2015 – Present
  • Volunteer Coordinator, Ohio Volleyball Youth Development League, 2020 – 2023
  • Active Participant, American Volleyball Coaches Association (AVCA), 2017 – Present
  • Participant, Advanced Team Dynamics Workshop for Athletic Leaders, 2017
  • Advisory Board Member, initiative High School Athletic Association, 2021 – Present
  • Certified, SafeSport Training Program – US Center for SafeSport, 2015
  • Member, Volleyball Analytics and Data Science Group, 2023
  • Recipient, AVCA Thirty Under 30 Volleyball Coach Award, 2024
  • Conference Organizer, Volleyball Team Management Conference, Seattle, 2017 – 2024
  • Director, Oregon Volleyball Coaches Association, 2015 – Present

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certificate in Sports Law & Risk Management (American Sports Education Program) 2016
  • College Sports Management Certificate Program (NCSF, or other) 2017
  • SafeSport Certified by U.S. Center for SafeSport 2017
  • Microsoft Certified Systems Engineer (MCSE)
  • Certificate in Organizational Leadership for Sports Teams (Coursera or EdX) 2018
  • Google Certified Professional Cloud Architect
  • USAV SafeSport Trained (USA Volleyball) 2019
  • SHRM Certified Professional (SHRM-CP)
  • Certified Volleyball Coach (USAV Coaching Accreditation Program - CAP) 2022

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