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Skills

  • Business operations
  • Regulatory compliance
  • Customer service
  • Organization
  • Budgeting and cost control in healthcare
  • Event coordination for health outreach
  • Grant Writing and Fundraising
  • Team management
  • Report preparation
  • Health education material creation

Work Experiences

  • Connected patients to essential health services.
  • Assessed program efficacy.
  • Administered vaccinations.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved results within 10 months.
  • Achieved results over one year.
  • Coordinated the implementation of a telehealth program in Phoenix.
  • Addressed public health concerns in Chicago.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Transported Jira to the past year customer locations.

Summaries

  • Conducted detailed community health assessments.
  • Demonstrated leadership in managing outreach programs.
  • Community Health Manager is a multi-talented Community Health Manager who is consistently rewarded for planning and operational improvements.
  • Well-versed in available resources and adept at assisting people in navigating healthcare programs.
  • Conducted impactful outreach during the COVID-19 crisis.
  • 6 years of experience in program development and outreach.
  • Built partnerships with 13 non-profits.
  • Accomplished Community Health Manager with 8 years of experience in program development and outreach, skilled in increasing participation rates by 85% through innovative health services.
  • Achieved results through cross-functional team collaboration.
  • Collaborated with stakeholders to develop health education materials for category, leading to a 28% increase in health literacy in target groups.

Accomplishments

  • Led a 15-member team to establish telemedicine services for underserved populations, reducing appointment no-show rates by 83%.
  • Contributed to the publication of 12 peer-reviewed articles on social determinants of health interventions, earning recognition from framework.
  • Documented and resolved initiative which led to process.
  • Designed and implemented a community health outreach strategy in Raleigh, resulting in a 34% increase in overall community health engagement.
  • Facilitated stakeholder meetings with local agencies and healthcare providers to address emergency response preparedness, significantly reducing response times by 64%.
  • Collaborated with epidemiologists and data scientists to track community health trends, ultimately guiding initiatives that lowered initiative rates by 38%.
  • Directed and managed community-based disaster preparedness workshops, ensuring over 78% of participants were equipped with actionable health and safety plans.
  • Authored grant applications for public health improvement projects, securing over $27,000 in funding to expand healthcare support services.
  • Resolved product issue through consumer testing.
  • Planned and executed a large-scale community health fair in Portland, attended by over 16 residents and providing essential services such as flu vaccinations.

Affiliations

  • American Medical Informatics Association (AMIA) - Participated in data analytics initiatives to enhance community health programs
  • American Society for Healthcare Risk Management (ASHRM) - Focused on crisis management and intervention strategies
  • AcademyHealth - Member, focusing on data-driven healthcare policies
  • Public Health Accreditation Board (PHAB) - Accreditation standards advocate
  • American Medical Informatics Association
  • Association of Maternal and Child Health Programs (AMCHP) - Advocating for programs improving maternal health
  • Jaycees
  • National Association of Community Health Centers (NACHC) - Integration of technology-based health programs
  • American Sociological Association (ASA) - Applied sociological techniques to public health issues
  • National Rural Health Association (NRHA) - Developed and sponsored telehealth programs for rural regions

Certifications

  • Public Health Program Manager Certification – method, 2016
  • Certified Public Accountant (CPA)
  • American Red Cross Basic Life Support (BLS) Certification
  • Certificate in Epidemiology – Lakeside Partners, 2024
  • Health Policy and Management Certificate – Cedar Works, 2023
  • Certified Business Analysis Professional (CBAP)
  • Certified Food Protection Professional (CFPP)
  • Lean Six Sigma Green Belt – Healthcare Focus
  • Certified Public Accountant
  • Certified Population Health Data Analyst (CPHDA)

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