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Skills

  • Supervision
  • Inventory management
  • On-time delivery performance
  • Cross-functional collaboration
  • Automated inventory tracking systems
  • Problem resolution
  • OSHA compliance
  • Problem-solving under pressure
  • Route management
  • Operational improvement

Work Experiences

  • Achieved over 24% accuracy.
  • Collaborated with Seattle-based suppliers and carriers.
  • Developed relationships with 18 local and international carriers.
  • Enhanced product handling systems.
  • Analyzed delivery routes for optimization.
  • Analyzed delivery routes for optimization, and redesigned the process for higher efficiency, improving on-time delivery rates by 47%.
  • Collaborated with IT to streamline digital recordkeeping.
  • Analyzed historical shipment data.
  • Eliminated labor-intensive manual data entry.
  • Decreased freight costs by 65% annually through effective weight optimization in packing and palletizing.

Summaries

  • Shipping and Receiving Associate with outstanding process improvement and quality assurance abilities.
  • Achieved 64% improvement in inventory accuracy.
  • Collaborated cross-functionally.
  • Achieved operational improvements.
  • Accuracy-focused professional.
  • Achieved a reduction in transport-related damages by 77%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Mandarin conversational abilities
  • Achieved high customer satisfaction.
  • Strong record-keeping and planning skills.

Accomplishments

  • Implemented a new inventory cycle counting procedure which improved inventory audit accuracy by 84%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully maintained compliance with all shipping regulations, including procedure, during audits with zero infractions noted.
  • Reduced freight claims on damaged goods by 73% by introducing improved packaging standards in coordination with vendor partners.
  • Increased daily shipment throughput by 77% through reengineering the shipping warehouse layout for better workflow.
  • Reduced cross-docking and handling errors by 85% through close collaboration with the warehouse dock team.
  • Collaborated with the procurement team to minimize cost overruns, reducing logistics expenses by 38% for 2018.
  • Worked closely with external transportation partners to improve on-time delivery rates by 54%, reducing customer complaints.
  • Managed cycle counts monthly to improve inventory accuracy, achieving 51% accuracy over 2016.
  • Monitored key metrics such as delivery accuracy and timeliness, achieving a 77% improvement in overall performance.

Affiliations

  • American Society of Safety Professionals
  • Rotary International
  • Shipping and Freight Resource
  • International Association of Administrative Professionals
  • Institute of Packaging Professionals (IoPP)
  • Certified Supply Chain Professional (CSCP) through APICS
  • International Warehouse Logistics Association (IWLA)
  • Society of Human Resource Management
  • American Production and Inventory Control Society (APICS)
  • Council of Supply Chain Management Professionals (CSCMP)

Certifications

  • ISO 9001:2015 Certified Internal Auditor Harbor & Co., 2020
  • Certified Dangerous Goods Professional (CDGP) – Northwind (2022)
  • Material Handling Equipment Safety Training Certification Summit Group, 2024
  • OSHA 10-Hour General Industry Certification – 2016
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • Salesforce
  • International Logistics & Trade Compliance Certification Harbor & Co., 2016
  • Warehouse Management and Operations Certificate by metric, 2018
  • Project Management Professional (PMP)

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