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Skills

  • Communications
  • Communication with engineering teams
  • Business operations
  • Project organization
  • Organization
  • ADA signage requirements
  • Hand Soldering Skills
  • Customer relations skills
  • Performance reporting
  • Regulatory compliance

Work Experiences

  • Coordinated with cross-functional teams to expedite rework processes, shortening production delays by 67% minutes on average per batch.
  • Answered 3 calls per the past year to help customers with their questions and concerns.
  • Accelerated the workflow by 5%.
  • Cut average repair time by 11 minutes per unit.
  • Applied statistical analysis techniques to track rework progress, increasing accuracy in defect detection by 51%.
  • Achieved cost savings of $10 per quarter.
  • Used machines to engrave desired wording and images on customer items.
  • Collaborated with the quality assurance department.
  • Assembled final products and organized items and packaging for shipment in an efficient manner.
  • Coordinated with cross-functional teams.

Summaries

  • Achieved projected savings of $12 on scrap materials over 17 years.
  • Adhered to quality standards.
  • Cut down recurring manufacturing issues.
  • Consistently met production goals.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished Rework Operator.
  • Collaborated with engineering teams.
  • Consistently reduced final product defects by 83%.
  • Clear understanding of performance reporting and team leadership as well as client relations training.
  • Collaborative Rework Operator, focused on process efficiency and cross-departmental teamwork, which resulted in the rework cycle time reduction by 17% minutes per unit.

Accomplishments

  • Reduced material scrap by troubleshooting and repairing 10 units, resulting in $14 in cost savings.
  • Collaborated with team of 3 in the development of method.
  • Captured and documented precise rework procedures, resulting in a one year reduction in both rework time and training new team members.
  • Worked on adapting workstation setups to operate more ergonomically, resulting in 43% decrease in operator fatigue and higher productivity.
  • Collaborated with process engineers to decrease rework failure rates by 58% across multiple product lines.
  • Consistently maintained accurate records of reworked items, enabling better traceability and reducing customer complaints by 67%.
  • Performed detailed root-cause analysis on defective products, developing solutions that reduced future rework by 52%.
  • Consistently met or exceeded production deadlines for rework batches, reducing customer delivery delays by 45%.
  • Led the rework efforts of 16 technicians on high-priority projects, reducing repair-cycle time by 34%.
  • Coordinated with cross-functional teams to expedite rework processes, shortening production delays by 41% per batch.

Affiliations

  • American Welding Society (AWS) Certification Holder
  • ISO 9001:2015 Lead Auditor Certification for quality control in rework
  • Society of Women Engineers
  • American Marketing Association
  • International Electro-Technical Commission (IEC) Affiliate
  • Member of the Electronics Technicians Association International (ETA)
  • Toastmasters
  • IEEE Electronics Technology Branch Affiliate
  • Certified in Equipment Maintenance with Jira by framework
  • Certified Soldering Trainer with IPC 610 standards

Certifications

  • J-STD-001 Certification for Soldered Electrical and Electronic Assemblies
  • Advanced Electronics Rework Technician (AERT) Certification
  • Certified Electronics Technician (CET) from ETA International
  • CompTIA A+ Technician
  • Certified SMT Rework Technician
  • Certified in ESD Safe Handling Procedures
  • First Aid/CPR Certified
  • Root Cause Failure Analysis Certification
  • IPC-7711/7721 Rework and Repair Certification
  • ServSafe

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