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Skills

  • Group therapy facilitation
  • Risk Assessment
  • Supervision
  • Regulatory compliance
  • Relationship development
  • Client advocacy
  • Microsoft Office Suite
  • Individual and family counseling
  • Process improvement
  • Conflict resolution

Work Experiences

  • Actively participated in Raleigh-based working groups.
  • Assisted in developing training workshops for foster parents.
  • Addressed behavioral challenges.
  • Achieved lasting stability within 6 months.
  • Transported Jira to several months customer locations.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Assisted families in navigating the legal system, helping 12 families to secure necessary court rulings in cases of protective orders.
  • Achieved a 40% reduction in disruptions.
  • Worked with community program leaders and advocates to ensure that resources were available to those who needed them.
  • Benefited 16 underserved families.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Achieved a 20% improvement in client outcomes.
  • Collaborative Case Worker with a passion for community outreach.
  • Establishes a rapport with clients and assesses their needs in order to provide appropriate resources.
  • Dedicated Social Worker with 6 years of experience in counseling and crisis intervention.
  • Achieved a 55% increase in positive outcomes for high-risk youth.
  • Collaborative Case Worker with a passion for community outreach, successfully increasing social service usage by 83% through targeted education and engagement programs.
  • Collaborated with stakeholders.
  • Compassionate Family Individual Case Worker with 17 years of experience managing diverse caseloads. Proficient in conducting detailed assessments, action plan development, and achieving a 69% improvement in client outcomes.
  • Accomplished in grant writing and service expansion, securing $16 in funding to provide comprehensive support to 4 underrepresented families.

Accomplishments

  • Collaborated with multi-disciplinary teams to ensure proper case follow-up, reducing referral processing times by 75%.
  • Secured grant funding totaling $3 to expand service offerings, benefiting 11 underserved families in Boston.
  • Referred clients to community resources and external agencies, resulting in 45% better access to mental health and rehabilitation services.
  • Advocated for policy changes in local government, resulting in 18 new client services being established.
  • Created a crisis intervention protocol that successfully de-escalated high-risk situations 9 times, reducing hospital admissions by 75%.
  • Coordinated with legal services to resolve 11 family law disputes, leading to a 48% improvement in case closure rates.
  • Monitored and supervised high-risk family cases, resulting in a 43% decrease in repeat interventions due to improved stability.
  • Identified and addressed healthcare access barriers for low-income families, increasing their use of preventive health services by 83%.
  • Facilitated biweekly care team meetings to ensure alignment on client action plans, reducing duplication of services by 41%.
  • Collaborated with local agencies to create housing support initiatives, improving stable housing placement rates by 77%.

Affiliations

  • National Association for Rural Mental Health (NARMH)
  • Association for Computing Machinery
  • Society for Social Work Leadership in Health Care (SSWLHC)
  • American Professional Society on the Abuse of Children (APSAC)
  • Network for Social Work Management
  • International Association of Administrative Professionals
  • Freemason
  • Association for Play Therapy (APT)
  • Society for Research in Child Development (SRCD)
  • International Foster Care Organization (IFCO)

Certifications

  • Substance Abuse Counseling Certification Program (SAC-C)
  • ServSafe
  • Human Services Board Certified Practitioner (HS-BCP) Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Behavioral Health Case Manager (CBHCM)
  • Certified Domestic Violence Counselor (CDVC)
  • Family Systems Therapy Certification Program
  • Licensed Clinical Social Worker (LCSW)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Youth and Family Specialist (CYFS)

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