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Skills

  • Process improvement
  • Client progress tracking
  • Supervision
  • Domestic violence advocacy
  • Ethical Decision Making
  • Client needs assessment
  • Risk Assessment
  • Group therapy facilitation
  • Case management systems
  • Organization

Work Experiences

  • Developed a strong and trusting relationship with children and their families, fostering trust and communication in order to meet case requirements.
  • Assisted in developing and presenting training workshops for foster parents to help them understand trauma-informed care leading to a 41% decrease in placement breakdowns.
  • Actively participated in Raleigh-based working groups.
  • Looked for industry trends on social media and through online sources.
  • Achieved a positive resolution in 69% of cases.
  • Collaborated on cross-disciplinary intervention strategies that cut case backlog by 41% improving overall service times in Phoenix.
  • Addressed domestic violence issues.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved a 72% decrease in missed eligibility deadlines.
  • Advocated on behalf of clients during legal proceedings, securing child custody for 54% of cases handled.

Summaries

  • Family Individual Case Worker is a multi-talented Family Individual Case Worker who is consistently rewarded for planning and operational improvements.
  • Coached foster parents to prevent placement breakdowns.
  • Achieved significant reductions in care disruptions by 77%.
  • Achieved an average reduction of 3 days in temporary housing.
  • Adept in evaluating client progress.
  • Collaborative Family Case Worker experienced in managing multidisciplinary teams to ensure continuity of care, reducing service referral times by 50%.
  • Accomplished in grant writing and service expansion, securing $16 in funding to provide comprehensive support to 4 underrepresented families.
  • Accomplished in grant writing.
  • Accomplished Family Case Worker with demonstrated success securing $9 in grant funds to expand services for 8 underserved families in the community.
  • Collaborated with stakeholders.

Accomplishments

  • Created a crisis intervention protocol that successfully de-escalated high-risk situations 9 times, reducing hospital admissions by 75%.
  • Advocated for policy changes in local government, resulting in 18 new client services being established.
  • Negotiated partnerships with 15 healthcare providers to offer free or reduced-cost services to clients, increasing care access by 26%.
  • Achieved a 17% reduction in intervention response times by leveraging the use of mobile case management technology.
  • Documented and resolved initiative which led to standard.
  • Led conflict resolution sessions that resulted in reconciliations for 18% of clients, decreasing family court interventions.
  • Secured partnerships with 4 employment agencies to enhance job training services, resulting in 16% improved client employability.
  • Delivered individualized case management services for 9 refugee families, improving economic independence for 20% of participants.
  • Trained 18 staff members in cultural competency and sensitivity to improve client relations and service quality.
  • Identified and addressed healthcare access barriers for low-income families, increasing their use of preventive health services by 83%.

Affiliations

  • National Association of Social Workers
  • Institute for the Advancement of Social Work Research (IASWR)
  • Council on Social Work Education (CSWE)
  • Society for Social Work Leadership in Health Care (SSWLHC)
  • Freemason
  • Jaycees
  • National Human Services Assembly (NHSA)
  • Clinical Social Work Association (CSWA)
  • Society for Prevention Research (SPR)
  • Association of Community Human Service Agencies (ACHSA)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • ServSafe
  • Post Adoption Caseworker Certification
  • Child Protective Services Caseworker Certification (CPS)
  • CompTIA A+ Technician
  • Case Management for Foster Youth Certification (CME-FY)
  • Child and Adolescent Needs and Strengths (CANS) Certification
  • Certified Youth and Family Specialist (CYFS)
  • Cisco Certified Internetwork Expert (CCIE)
  • Substance Abuse Counseling Certification Program (SAC-C)

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