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Skills

  • Supply chain optimization
  • Client engagement enhancement
  • Client-Focused Customized Solutions
  • Market entry strategy development
  • Processes and procedures
  • Web development
  • Change Management Best Practices
  • Network Development / Operations
  • Reporting capabilities
  • Business Strategy

Work Experiences

  • Oversaw the transfer of knowledge from a client's vendor to an offshore team.
  • Assist callers and customers with a variety of issues.
  • Collaborated with Consultant to ensure that deployed hardware was placed in the correct organizational unit.
  • Keep track of progress by preparing daily, weekly, and monthly reports.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Kept track of schedules to ensure that key milestones were met at each stage.
  • Collaborated with the sales team to achieve goals, consistently meeting or exceeding personal quotas.
  • Was in charge of creating help desk tickets, troubleshooting, and resolving desktop issues.
  • Revenue models, process flows, operations support, and customer engagement strategies were all under my control.
  • I'm conducting interviews with the most qualified candidates.

Summaries

  • Expert consultant with more than 13 years of experience working with standard organizations.
  • Excellent comparison skills and ability to find quick solutions.
  • Skilled at approaching problems in novel ways to come up with novel solutions.
  • Dedicated to improving cost, process, and resource efficiency.
  • Experienced in creating and implementing successful business solutions that boost productivity and growth.
  • Object-oriented analysis and design is a specialty of a system analyst.
  • Graphic Design Specialist with a broad skill set, including collateral design, web design, and project management, who is focused on meeting deadlines.
  • Over 16 years of hands-on experience working for Computers Software companies as a Consultant.
  • Performance reporting abilities of a team-player are consistently praised.
  • Reliable Communications Technician with experience troubleshooting and installing metric and category systems and hands-on training.

Accomplishments

  • Client Interface: Collaborated on client engagement strategy to drive entry into risk-driven project methodology, improving accuracy of project definition, sizing estimates, and yearly resource budget planning. Improved client relationships and project predictability through shared business and technical perspectives, agreed project roles, risk assessment, use cases, transparent business-aligned development efforts, and time-boxed delivery.
  • Interfaced
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented
  • Program Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links. Managed all clients network LAN/WAN hardware including routers, switches, load balancers and wireless networking equipment.
  • Classified
  • Created
  • Programming: Increased revenues by 12% by developing codes for accounting tasks including cost estimation and revenue generation.
  • Analyzed
  • Maintained

Affiliations

  • SAP User Group - Boston
  • Association for Supply Chain Management (APICS)
  • International Institute of Business Analysis (IIBA)
  • Jaycees
  • International Mergers and Acquisitions Professionals (Chicago)
  • Freemason
  • International Business Consultants Group
  • Change Management Institute Seattle
  • American Society of Safety Professionals
  • Institute of Management Consultants USA (IMC USA)

Certifications

  • Certified Risk Management Professional (CRMP)
  • Amazon Web Services Certified Developer
  • Certified ScrumMaster (CSM) by Scrum Alliance
  • Certified Information Systems Auditor (CISA) by ISACA
  • SHRM Certified Professional (SHRM-CP)
  • VMware
  • Certified Professional in Supply Management (CPSM) by standard
  • Certified Merger & Acquisition Advisor (CM&AA) by the Alliance of M&A Advisors
  • Certified Supply Chain Professional (CSCP) by APICS
  • First Aid/CPR Certified

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