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Skills

  • Retention strategies
  • Relationship management
  • Account servicing
  • Process improvement
  • Competitive analysis
  • Product promotions
  • Operational improvement
  • Account development
  • Service agreements
  • Budgets

Work Experiences

  • Achieved results in 18 months.
  • Provided training to customers' employees and demonstrated how to use and maintain products.
  • Implemented effective sales techniques and increased product sales to over $6 in three years.
  • Adapted sales strategy for standard.
  • Achieved a 72% reduction in complaints.
  • Boosted client engagement.
  • Achieved a 85% boost in product sell-through.
  • Achieved a 34% rise in quarter-over-quarter sales.
  • Brought in 12 new clients.
  • Achieved a 66% sales increase from event participation.

Summaries

  • Accomplished Food Representative with a proven track record in launching new products and driving brand recognition. Successfully introduced metric in the Pacific Northwest, leading to a 42% increase in sales within the first 16 months.
  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Exceptional sales performer with a track record of exceeding sales targets.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Achieved 32% year-over-year growth.
  • Within Miscellaneous, senior Food Representative and outstanding performer in project management and client relations.
  • Dedicated to providing excellent customer service.
  • Costs were consistently reduced while profits were increased.
  • Accomplished Food Representative with a proven track record.
  • Talented sales representative with a proven track record of generating leads and over 16 years of experience.

Accomplishments

  • Led new product promotional campaign in the West Coast, resulting in 17 new client accounts and an estimated yearly revenue increase of $6.
  • Regularly monitored competitor offerings and pricing structures, adjusting our approach and increasing customer acquisition rate by 42% in two years.
  • Directed the planning of a system for over 16 participants that generated 37% lead conversion within the first 18 months.
  • Organized and managed the company’s presence in 15 food trade shows, contributing to 15% growth in brand awareness and lead generation.
  • Resolved product issue through consumer testing.
  • Designed a new system for visiting accounts, reducing travel time by 46% and increasing the number of client meetings by 9%.
  • Provided accurate market and sales forecasts to senior leadership that contributed to a 63% improvement in resource allocation.
  • Researched and identified new market segments within the Midwest, contributing to 75% growth in food sales in the first year of entry.
  • Implemented a customer feedback loop that improved customer satisfaction scores by 81% over three years.
  • Achieved Outstanding Service Award for highest product upsell rate within the the Southwest division for 2018.

Affiliations

  • Project Management Institute
  • Foodservice Consultants Society International
  • National Association of Specialty Food Trade
  • Association of Information Technology Professionals
  • International Council of Nurses
  • Farmers Market Coalition
  • Lions Club
  • Grocery Manufacturers Association
  • Retail Bakers of America
  • Society of Human Resource Management

Certifications

  • Certified Business Analysis Professional (CBAP)
  • First Aid/CPR Certified
  • Certified Foodservice Management Professional (FMP), National Restaurant Association
  • Certified Sales Executive (CSE) – Sales & Marketing Executives International (SMEI)
  • Certified Marketing Professional (CMP) - standard
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Retail Food Safety Professional (CRFSP) - International Food Safety Council
  • WSET Level 2 Award in Wines and Spirits
  • Microsoft Certified Systems Engineer (MCSE)
  • Allergen Awareness Certification - North Carolina Health Department

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