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Skills

  • Trend analysis
  • Relationship development
  • Strategic planning
  • Account development
  • Network development
  • Scheduling understanding
  • Public speaking
  • Business operations
  • Inventory management
  • Product promotions

Work Experiences

  • Accomplished results within the first 13 weeks of release.
  • Boosted sales by $8.
  • Addressed each customer's needs and desires in order to make appropriate product recommendations.
  • Achieved a 63% increase in store sales.
  • Boosted product usage by 57% across all locations.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Achieved a 33% enhancement in client retention.
  • Achieved results over 18 months.
  • Achieved a customer satisfaction rate of 53%.
  • Schedule appointments with potential and current customers to promote new products and services.

Summaries

  • Accomplished Food Representative with a proven track record.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Strengths in performance reporting and cross-functional collaboration backed up by Miscellaneous training.
  • Within Miscellaneous, senior Food Representative and outstanding performer in project management and client relations.
  • Food Representative with 18 years of successful workflow optimization and vendor management experience.
  • 15 years of entrepreneurial experience in initiative and method sales.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Talented sales representative with a proven track record of generating leads and over 16 years of experience.
  • Customers have increased by 12%, and new sales revenue has increased by more than $7.
  • Achieved 32% year-over-year growth.

Accomplishments

  • Established new cross-company communication processes that reduced response time to client inquiries by 41% and enhanced order accuracy.
  • Analyzed consumer trends and advised the marketing team, contributing to a 36% increase in product trial and engagement during the campaign.
  • Implemented a customer feedback loop that improved customer satisfaction scores by 81% over three years.
  • Implemented weekly territory review to evaluate sales trends, identifying an underperforming sector and boosting quarterly sales by 57% by reallocating resources.
  • Researched and identified new market segments within the Midwest, contributing to 75% growth in food sales in the first year of entry.
  • Resolved customer complaints and product issues swiftly, improving the company’s Net Promoter Score by process in 18 months.
  • Provided accurate market and sales forecasts to senior leadership that contributed to a 63% improvement in resource allocation.
  • Achieved Outstanding Service Award for highest product upsell rate within the the Southwest division for 2018.
  • Collaborated with team of 17 in the development of category.
  • Responded to customer feedback with timely product adjustments, improving customer retention by 81% over three years.

Affiliations

  • Food Export Association of the Midwest USA
  • National Association of Specialty Food Trade
  • National Association for Foodservice Management
  • Grocery Manufacturers Association
  • Specialty Food Association
  • Society of Human Resource Management
  • Toastmasters
  • Retail Bakers of America
  • Fresh Produce Association of the Americas
  • The Food Institute

Certifications

  • Salesforce
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Retail Marketing Specialist (CRMS)
  • CompTIA Security+
  • WSET Level 2 Award in Wines and Spirits
  • Certificate in Digital Marketing (with food emphasis) - Vantage
  • Certified Retail Food Safety Professional (CRFSP) - International Food Safety Council
  • Certified Sales Executive (CSE) – Sales & Marketing Executives International (SMEI)
  • Food and Beverage Management Certificate – framework
  • First Aid/CPR Certified

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